Adjustment Clerk reviews and follows up on customer complaints regarding account balances and uncredited items. Analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Being an Adjustment Clerk communicates results of findings to customer. Requires a high school diploma or its equivalent. Additionally, Adjustment Clerk typically reports to a supervisor or manager. The Adjustment Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
This position is located in Klamath Falls, Oregon and is a hybrid remote position.
This position is responsible for member outreach, department administrative coordination, and applicable data capture related to the risk adjustment program. This position will perform In Home Evaluation (IHE)/Comprehensive Annual Visit (CAV) outreach calls to members, outreach to facilities and clinics for documentation requests, and provide technical assistance to internal and external parties by performing the following duties.
JOB DUTIES
Bilingual (Spanish/English) is preferred.
EDUCATION and/or EXPERIENCE
Associate’s degree from two-year college or university and one to three years related experience and/or training; or equivalent combination of education and experience.
COMPUTER SKILLS
Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data.
We provide a competitive salary and excellent benefits, including vacation, medical, dental and vision insurance, and 401(k) pension plan. To apply for this position, please submit a cover letter and resume. We are an Equal Opportunity Employer.
Job Type: Full-time
Benefits:
Schedule:
Work Location: Hybrid remote in Klamath Falls, OR 97601
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