Adjustment Clerk reviews and follows up on customer complaints regarding account balances and uncredited items. Analyzes associated documents and makes necessary adjustments to accounts and/or recommendations to resolve customer issues. Being an Adjustment Clerk communicates results of findings to customer. Requires a high school diploma or its equivalent. Additionally, Adjustment Clerk typically reports to a supervisor or manager. The Adjustment Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
High school diploma or GED.
AND
Six months of paid or volunteer work experience that included using computer systems to enter, retrieve, or communicate information and handling cash or performing basic arithmetic calculations.
Substitutions:
Education from an accredited college or vocational school may substitute for the required experience (3 semester or 4 quarter hours of college education equal one month of experience; 150 hours of vocational education equal one month of experience).
A Career Readiness Certificate with ACT WorkKeys® scores of skill level 4 or higher in Graphic Literacy (formerly Locating Information), skill level 4 or higher in Applied Math, and skill level 4 or higher in Workplace Documents (formerly Reading for Information) will substitute for the high school diploma and required experience.
Special Note:
ACT WorkKeys® skill testing and career readiness certification is available at the Department of Labor and Workforce Development's Alaska Job Centers.
At time of interview applicant is requested to submit:
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
For specific information in reference to the position please contact the hiring manager at:
Name: Angie Childers, Social Services Program Coordinator
Phone: (907) 465-3589
Email: angie.childers@alaska.gov
0 Adjustment Clerk jobs found in Sitka, AK area