Administrative Services Director plans and directs the operations of an organization's staff and service functions. Oversees various internal service functions that typically include administrative/office, financial operations, facility maintenance/space planning, security, hospitality services, equipment and supply procurement, vendor management, and others. Being an Administrative Services Director monitors capital and operating budget spending. Designs and implements processes and policies that support efficient service delivery and meet the organization's changing needs. Additionally, Administrative Services Director sets departmental performance goals and standards of service. Utilizes data analytics to measure activity and drive continuous improvement. Requires a bachelor's degree. Typically reports to top management. The Administrative Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an Administrative Services Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
ESSENTIAL FUNCTIONS OF POSITION:
- Plans and directs a comprehensive social services program which provides support services for residents and family.
- Responsible for coordinating all admissions and discharge to ensure facility census is kept at its maximum capacity.
- Participates in an interdisciplinary team approach to better serve the needs of the facility population.
- Provides for therapeutic intervention to help residents cope with the social and psychological aspects of their illnesses, impairments, or disabilities as well as their feelings about separation from family/community, physical and emotional loss.
- Maintains written documentation in the customer medical record per facility policy and state federal guidelines.
- Performs an initial evaluation/assessment of each resident’s biopsychosocial needs to be placed in medical records. Active cases require ongoing written documentation.
- Develops social services component of the resident’s plan of care identifying specific problems, goals and approaches. Ensures and documents that resident/families have input into the care planning process.
- Acts as a liaison/advocate between residents, families, outside agencies, and the Administrator to ensure that the residents rights are maintained.
- Takes responsibility for conducting family group meetings as needed (new admissions group, support group, family and friends’ council, etc)
- Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required.
- Facilitates discharge planning including the development of an organized discharge plan.
- Participated in departmental budget planning and supplies monthly report to Administrator.
- Performs additional duties as assigned.
EDUCATION/ REQUIREMENTS
Must possess as a minimum, a bachelor’s degree in Social Work or a a bachelor’s degree in a human services plus a minimum of two years’ experience in a supervisory capacity in a Long Term Care; or equivalent combination of education and experience. Must possess any certification/ licensures required by State regulations.
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