Administrative Services Director jobs in La Crosse, WI

Job Title: Client Experience Coordinator & Office Integrator

Company Overview:
Life In Harmony Music Therapy LLC is a dedicated provider of music therapy services, deeply committed to harnessing the transformative power of music to enrich the lives of individuals across all spectrums of ability. Our vision is to extend impactful, client-centered services guided by our core philosophy, infusing passion and purpose into every aspect of our work. At Life In Harmony, we believe in the profound impact of personalized care, ensuring that our services result in meaningful outcomes for our clients.

Job Summary:
We are looking for a motivated and compassionate individual to join our team as a Client Experience Coordinator & Office Integrator. In this role, you will play a key role in enhancing client experiences, streamlining office operations, and supporting our mission of providing quality music therapy services. This position is suitable for individuals seeking an entry-level role with opportunities for professional growth and development within our organization. We are committed to providing training and support to help you succeed in this role and to explore future opportunities for advancement based on your skills, performance, and career goals.

Key Responsibilities:

• Greet clients with compassion and ensure a welcoming environment in our waiting area.
• Manage client scheduling and communications via phone, email, and text messages.
• Maintain accurate records of client contact information, appointments, and insurance details.
• Handle inquiries about music therapy services and provide information to clients.
• Provide office support including light cleaning, organizing workspaces, and managing supplies.
• Assist in refining standard operating procedures (SOPs) for office workflows.
• Coordinate meetings, appointments, and events, ensuring efficient scheduling and logistics.
• Oversee junior team members for administrative tasks and basic facility management.
• Contribute to developing and implementing initiatives to enhance client experiences and improve service quality.

Qualifications and Skills:

• Strong interpersonal skills and ability to provide exceptional customer service.
• Detail-oriented, organized, and able to multitask effectively.
• Proficiency in computer skills and familiarity with office software (e.g., G Suite).
• A high school diploma or equivalent is required; additional education or training in office administration is a plus.
• Passion for serving individuals of all abilities and contributing to a positive client experience.

Benefits and Perks:

• Competitive wage based on experience and qualifications.
• Flexible scheduling options to accommodate work-life balance.
• Opportunities for professional development and career growth within the organization.
• Access to music therapy sessions and team-building activities.

Application Instructions:
To apply for this position, please submit your resume and a cover letter outlining your qualifications and interest in the role. You can apply directly through Indeed or email your application to hiring@lihmt.com. The deadline for applications is April 30, 2024.

Life In Harmony Music Therapy LLC is an equal-opportunity employer committed to diversity, equity, and inclusion. We welcome candidates from all backgrounds to apply.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Work Location: In person