Administrative Services Supervisor jobs in La Crosse, WI

The Winona County Health and Human Services Department is seeking a leader and visionary ready to take on a supervisory role responsible for the Public Health and Over 65 Units.

Winona County is accepting applications for this position until 4:00 p.m. May 28, 2024.  Please attach a resume, cover letter and work-related references to your online application.

This position starts at $3,192.54/bi-weekly (DOQ) with advancement up to $4,344.63/bi-weekly.

Characteristics of Class:
Under administrative direction from the Health and Human Services Director, an employee in this class plans, budgets, implements, supervises, and evaluates service programs. This includes developing, recommending, directing implementation of policies and procedures, and supervising assigned staff. This position provides leadership and management duties in accordance with the assigned areas of responsibility as well as other assigned areas of Health and Human Services in cooperation with department employees and the community. This position may act as an agent of the community health board to the State Department of Health and other state agencies as well as participate with the community in developing and administering programs.

Supervisory Controls:
Incumbents in this position provide recommendations to the Health and Human Services Director regarding hiring, transfers, suspensions, promotions, discharges, assignment, reward or discipline of assigned employees, including adjustment of grievances. This position may supervise employees in one or more units (Community Stabilization and Integration, Women, Infants, Children (WIC), Maternal Child Health, Adult Health, Adult Protection, Income Maintenance, Child Support, Developmental Disabilities case management, Child Protective services, Mental Health case management, Chemical Dependency, Foster Care and Day Care Licensing, and Family Based services) as assigned.  While policies and general plans are developed in conference with the Health and Human Services Director the employee must use independent judgment, initiative, and discretion in performing the duties of the position.  This position consults with the Health and Human Services Director for matters requiring board and/or administrative approval and budgetary guidance. Work is reviewed through conferences, written reports, and objectives achieved.

Examples of Duties:
Any one position may not include all the duties listed, nor do the examples listed in their relative order of importance include all the duties that may be found in positions of this class. 

• Lead cross-departmental endeavors to integrate and redesign services that require innovation and risk taking, identification of commitment of resources, and participation by internal and external stakeholders.  Direct the planning, implementation, monitoring and evaluation of integrated operations and services for efficiency, effectiveness and quality.
• Department Management – promote principles, develop and implement policies that guide department service provision.  Daily supervision of staff practice and public wellbeing programs.
• Employee Management - orient, supervise, evaluate, coach, mentor, and assign duties for staff.
• Legal responsibilities – implement standards for programs to assure compliance with federal, state, and local requirements.
• Community outreach – contact external service providers to meet the legal requirements that provide choice and options for clients.  Provide agency representation on multiple task forces, advisory boards, and internal and external committees.  Collaborate with other community agencies, services, programs, and individuals to provide for the wellbeing of the public.  Develop working relationships with other entities in the community, region, and state.
• Program management – develop, implement, and manage the provision of quality wellbeing and educational services through a variety of programs.
• Financial management – knowledge of revenue sources and fiscal accountability.  Assist in budgeting process.  Develop, implement, and manage financial policies based on program area for federal, state, or local guidelines and regulations.
• Reporting – provide required program reports, daily, monthly, quarterly, and/or annually as mandated by federal, state, and local guidelines.  Report to advisory boards, county board, and state agencies as requested.
• Documentation/data system management – assist in policy development related to records, data collection, program management, quality assurance, and evaluation.
• Planning – identify trends, provide information/knowledge to staff, and provide direction and leadership.
• Grant writing – seek funding resources, implement new programming, and maintain existing programming, as appropriate.
• Any other duties as assigned. 

Required Knowledge, Skills, and Abilities:
This classification requires any combination of training and experience which provides the following knowledge, skills, and abilities.

For Pre-Employment:

• Utilize independent judgment, initiative, and discretion in performing the duties of the position.
• Ability to demonstrate supervisory and leadership skills.
• Ability to effectively evaluate the performance of staff members and the value of their service.
• Ability to work with local, regional, state, and federal entities.
• Ability to establish and maintain good working relationships with staff, citizens, and community officials.
• Knowledge of fiscal management.
• Ability to plan and organize work effectively.
• Ability to interpret and implement reports, case files, rules, bulletins, and directives.
• Ability to supervise staff in a manner that will stimulate growth and development.
• Ability to analyze and make independent judgments based on department objectives.
• Ability to support a philosophy of collaboration.
• Ability to communicate effectively verbally and in writing.
• Ability to make sound decisions.
• Ability to formulate new methods and techniques to meet changing needs.
• Ability to utilize critical thinking and problem solving skills to make independent decisions.
• Ability to provide consultation and guidance.
• Proficient use of computer software such as Microsoft Windows Applications; Word, Excel, Access and Outlook.
• Must pass a required background check.
• Must possess and maintain a valid driver’s license.
• A minimum of a Bachelor’s degree in Administration, Public Health, Community Health, Environmental Health or Nursing with two years of documented public health experience in an administrative or supervisory capacity. OR
• Be registered as an Environmental Health Specialist or Sanitarian in the State of MN with two years of documented public health experience in an administrative or supervisory capacity. OR
• A Master’s degree, or higher, in Administration, Public Health, Community Health, Environmental Health or Nursing with one year of documented public health experience in an administrative or supervisory capacity. OR
• A minimum of a Bachelor’s degree with four years of documented public health experience in an administrative or supervisory capacity. OR
• If one of the above pre-employment requirements is near completion, the ability to achieve one of the requirements within one year of hire.

            OR

• Bachelor’s Degree in Social Work, nursing or public health or in another closely-related recognized professional field such as psychology, sociology, community health, criminal justice, or administration and at least two years of progressive responsible experience in an administrative or supervisory capacity in human services or public health or community services or criminal justice. 

For full job classification including ADA requirements, click here.

For a copy of the position profile, click here.

For a copy of the benefit statement for this position, click here.