Administrative Services Supervisor supervises the daily operation of one or more support services for an organization, including clerical services, office space, equipment and supplies, vendor management and other support services. Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Being an Administrative Services Supervisor ensures compliance with established corporate standards and may be responsible for reviewing and evaluating the work and performance of subordinates. May require an associate degree. Additionally, Administrative Services Supervisor typically reports to a manager. The Administrative Services Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Administrative Services Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Summary
The Supervisor oversees the custodial and floor tech staff at a large public university. The Supervisor's role is insure all cleaning staff complete their assigned custodial duties meeting a high level of expectation, insure all university and Olympus safety standards are adhered to, and serve as the liaison between the front-line cleaning staff and Olympus management.
Responsibilities and Duties
1. Drive the highest level of cleaning services through coaching, inspection, and accountability.
2. Train new cleaning staff on proper cleaning protocols and standards with videos, pamphlets and hands-on approaches.
3. Adhere to and enforce all university and Olympus safety standards, cleaning processes and general policies.
4. Maintain proper documentation as required by the university and Olympus.
5. Resolve all customer requests in the appropriate time frame.
6. Complete and deliver reports or other administrative requests.
7. Support and mentor cleaning staff as needed maintain morale, drive and overall employee job satisfaction.
Qualifications and Skills
1. Two years of janitorial supervisory experience; work in a high volume, high pressure environment preferred.
2. Working knowledge of commercial janitorial cleaning procedures including hard floor and carpet maintenance.
3. Working knowledge of common commercial janitorial equipment such as: autoscrubbers, low speed buffers, high speed buffers, vacuums, sweepers, carpet extractors and Kaivacs.
4. Communicate in English verbally and in writing.
5. Strong leadership abilities and ability to deliver results.
6. Valid Arizona Driver's License and clean driving record.
7. Ability to think creatively and problem solve.
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