Administrative Services Supervisor jobs in Reading, PA

Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.

We are searching for full-time Intensive Behavioral Health Administrative Supervisor to join our team of professionals in our Fleetwood office. The ideal candidate for this role will have excellent communication, interpersonal, and organizational skills. The Administrative Supervisor supervises non-direct care staff ensuring that the IBHS program operates effectively, and program employees maintain qualifications and training requirements to provide quality care.

*May assist with additional programs as needed*

What Do I Need?
Education and Experience
Bachelor's Degree in Psychology, Social Work, Counseling, Education, Human Services, Public Administration, Business Administration, or a related field. (required)

Other Requirements

• You will maintain all required state and federal clearances.
• You will be resourceful with the ability to work with a team and independently.
• You will have basic proficiency in using Microsoft Office programs.
• You will demonstrate proven organizational and effective prioritization skills.
• You will exhibit excellent communication, interpersonal, and presentation skills.

What Will I Do?

• You will supervise the assigned staff, evaluates employee performance, and make recommendations for employment actions to the Clinical Supervisor or Human Resources as necessary.
• You will monitor daily operations, facilitate/co-facilitate staff meetings, conduct staff training/coaching opportunities, and manage administrative tasks.
• You will deliver and document supervision, consultation, and support to assigned staff following regulatory and agency policies and procedures.
• You will review/select program applicants ensuring qualifications are met for position of choice.
• You will interview applicants, conduct reference checks, and provide and/or assist with orientation and onboarding activities of new employees.
• You will monitor staff qualifications and training requirements, making sure they follow applicable regulations.
• You will assist with the overall daily management of the IBHS program and provide supervision to non-direct care staff.
• You will assist in ensuring that staff schedules meet the needs of the clients served and that services are provided in a manner that meets their parents', legal guardians, or caregivers' schedules.
• You will assist with assuring that program benchmarks are reached and that quality clinical services are provided in a manner that meets quality standards.
• You will assist with the development and maintenance of quality improvement plans for the IBHS program.
• You may provide Case Management functions such as processing referrals, verification of insurance, scheduling for intake assessments, etc. as necessary

Hours of Work
Typical hours for this position are Monday Friday during business hours.

The ability to offer supervisory support for urgent matters beyond regular business hours is required, including evenings and weekends.

What Will I Get?
Salary
$41,400-$50,600
*DOE*

Benefits
Medical (3 plans to choose from) Eligible the first of the month following 60 days
Dental Eligible the first of the month following 60 days
Vision (Agency Paid) Eligible the first of the month following 60 days
Flexible Spending Account
Generous PTO (Increases with Service Milestones)
401k w/ Agency match
Tuition Reimbursement
Mileage Reimbursement
11 Paid Holidays (Including your Birthday)
Employee Assistance Program (Resources for you and your family)
Short-Term Disability (Agency Paid)
Long-Term Disability (Agency Paid)
Life & AD&D Insurance (Agency Paid)

What Happens Next?
After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview.

EOE

Job Type: Full-time

Pay: $41,400.00 - $50,600.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Fleetwood, PA: Relocate before starting work (Required)

Work Location: In person