Admissions Representative - Higher Ed. jobs in Augusta, GA

We are led by our passionate professionals at Ancora!  We have helped hundreds of students prepare for new career opportunities by assisting them through the entire career training process.  We start with exploring their career interests, through the financial aid options and the registration process, to graduation, and the beginning of their dream career. 

Job Summary  

The Admissions Representative is responsible for providing customer service and information to prospective students who are interested in pursuing career education and training. This position is responsible for conducting outbound telephone calls to individuals who have inquired about campus programs of study, meeting with prospective students, answering questions, hosting campus tours, conducting interviews, facilitating enrollments, and participating in new-student orientation. The Admissions Representative will routinely communicate with students throughout their educational experience. 

Essential Functions

▪ Conduct outbound and inbound telephone calls, texts, and e-mails; responding timely to all inquiries ▪ Share information with prospective students, within the framework of Ancora's Code of Conduct, state and federal accreditation guidelines 

▪ Schedule campus visits for prospective students, conduct campus tours, and facilitate registrations 

▪ Follow-up with new students ensuring their positive transition to being an active student 

▪ Contribute to team initiatives and outcomes by Ancora’s demonstrated success in collaborating with diverse groups of employees and customers 

▪ Strong presentation skills 

▪ Ability to deliver consistent levels of energy and enthusiasm 

▪ Thrives in an observation/coaching style environment 

▪ Proactive problem-solving skills 

▪ Ability to handle frequent interruptions and work independently 

▪ Competent in priority setting 

▪ Ability to foster creativity 

▪ Strong computer software skills including Microsoft Word, Excel, and Google Suite, in addition to industry-related software applications 

 Preferred

 ▪ Associate’s degree in a related area from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education 

▪ A track record of being successful in high-volume customer service setting 

▪ Experience with CampusVue and/or LeadSquare software 

Typical Work Hours

Monday through Thursday start times are between 8 - 11 am, and end times are 6 - 8 pm

Friday start times are between 8 - 9 am, and end times are between 5 - 6 pm

Saturday and Sunday as needed and required

This position is eligible for overtime pay.

Ancora Education is committed to creating a diverse and inclusive work environment. We are an equal-opportunity employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. All employment decisions are made without regard to an individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.