Admitting Clerk jobs in Des Moines, IA

Is of service to the public in relation to admission into outpatient services to be performed within the Medical Imaging department. Completes admission process, as well as other clerical duties related to the processes of the department. Responsible for the provision of prompt and courteous customer service. Is able to work with patients of all ages, including infants, children, geriatric and the general patient population. Participates in performance improvement and CQI activities as requested.

JOB SPECIFIC REQUIREMENTS:

Minimum knowledge, skills, and abilities:

• High School graduate.
• Accurate typing skills and experience with computers.
• Ability to read and communicate effectively in English.
• High degree of empathetic listening, tact and kindness toward others.
• Demonstrates effective communication skills employing empathy and compassion when on the phone.
• Demonstrates an ability to remain composed in a stressful situation, displaying a professional and calm atmosphere.
• Ability to communicate well verbally. Must work effectively as a member of a team.
• Strong computer knowledge
• Technical skills associated with duties listed within this job description. Must be competent in all assigned areas.
• Willingness to complete further education or certification as required by the department.
• Must demonstrate leadership and effective communication skills as required for this position.