Admitting Clerk jobs in Harrisburg, PA

THE POSITION

We are looking for friendly, motivated individual to help deliver outstanding customer care in the fast-paced environment of our Fine Wine & Good Spirits stores! If you are interested in food and wine pairing, assisting customers, and opportunities to share and expand your knowledge, this would be an excellent opportunity for you!

DESCRIPTION OF WORK

As a Liquor Store Clerk 2, you will be a lead shift worker with responsibilities that include overseeing other clerks and assisting them with daily tasks.

You will assign and review work, provide on-the-job training to your team on store tasks and policies, and participate in the performance of routine duties.

This includes customer service, ringing sales on the cash register, unloading shipments, stocking shelves, building displays, and cleaning the store.

You will also complete specific lead worker tasks such as completing accounting and inventory reports, resolving product-related issues, and overseeing cash management to help keep the store running smoothly.

Routine store duties will be performed independently, and you will have the opportunity to seek guidance and support from the manager or assistant manager in new or unusual circumstances.

Managers will review work and help your team excel with your overall performance and in creating a customer focused environment.

Join our team and see what you can achieve with us!

Work Schedule and Additional Information :

• Full-time employment, 75 hours biweekly* Work hours vary between 7 : 00 AM and 10 : 00 PM, Sunday - Saturday* This position requires travel as needed.
• Salary : The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam / junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements :

Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (commonwealth titles); or* Six months of retail sales work.

Other Requirements :

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements :

You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code.

Other criminal convictions will be reviewed on a case-by-case basis.

How to Apply :

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience / education).

• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans :

Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

To learn more about employment preferences for veterans, go to www.employment.pa.gov / Additional Info / Pages / default.

aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS) :

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.* You must provide complete and accurate information or : * your score may be lower than deserved.* you may be disqualified.

You may only apply / test once for this posting.Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work / Life Balance

We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.

S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good.

As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

Eligibility rules apply.

Have you been employed by the Commonwealth of Pennsylvania as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk for six or more months full-time?

Yes* No

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below.

The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision.

If you claimed you do not have experience, type N / A in the text box below.

Do you possess six or more months of full-time retail sales work?

Yes* No

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below.

The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision.

If you claimed you do not have experience, type N / A in the text box below.

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position.

Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification.

You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty.

If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience / training.

List the employer(s) / training source(s) from your Work or Education sections of the application where you gained this experience / training.

The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.

In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our FAQ page.

• WORK BEHAVIOR 1 - INVENTORY Monitor inventory levels to ensure adequate supply of stock at all times. Duties may include daily physical / perpetual inventory comparisons to verify accuracy;
• requisition merchandise when supply reaches reorder point; transfer salable merchandise of excessive stock on hand; receive, verify, and inspect inventory shipments;

properly store inventory considering unit code number, space availability, product rate of sale, date of stock, and safety conditions.

Instruct employees in proper inventory procedures including recording damage or shortage, completing forms to account for receipts and expenditures, and forwarding reports to appropriate departments.

Levels of Performance Select the "Level of Performance" which best describes your claim.

A. I have experience monitoring inventory levels including requisitioning merchandise; transferring salable merchandise of excessive stock on hand;

and receiving, verifying, and inspecting inventory shipments. I was responsible for all stages of inventory control operations including adjusting inventory levels based on product demand AND instructing employees in proper inventory procedures.

• B. I have experience in some aspects of inventory control operations including receiving, verifying, and inspecting inventory shipments OR storing inventory AND instructing employees in proper inventory procedures.
• C. I have experience in some aspects of inventory control operations including receiving, verifying, and inspecting inventory shipments OR storing inventory with guidance or assistance from others.
• D. I have NO experience related to this work behavior.

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior.

Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N / A in the box below.

• The name(s) of the employer(s) where you gained this experience.* The actual duties you performed related to inventory.
• Your level of responsibility.

WORK BEHAVIOR 2 - CUSTOMER SERVICE / EFFECTIVE COMMUNICATION Oversee customer service activities and promote good public relations by ensuring customers receive prompt and courteous service.

This includes listening to customer concerns or complaints; taking appropriate action to resolve service issues; answering customer inquiries concerning products and product-related information;

assisting customers in their product selection; and establishing appropriate interactions with customers, superiors, coworkers, and vendors to promote effective store operations.

Levels of Performance Select the "Level of Performance" which best describes your claim.

A. I have experience providing customer service by listening to customer concerns or complaints; answering customer inquiries;

B. I have experience providing customer service by listening to customer concerns or complaints, answering customer inquiries, and assisting customers in their product selection.

I recommended corrective actions to resolve service issues, but did not have the final authority to carry out these actions.

• C. I have experience performing at least one aspect of this work behavior such as assisting customers in their product selection OR answering customer inquiries.
• D. I have NO experience related to this work behavior.

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior.

Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N / A in the box below.

• The name(s) of the employer(s) where you gained this experience.* The actual duties you performed related to customer service and effective communication.
• Your level of responsibility.

WORK BEHAVIOR 3 - POINT-OF-SALE COMPUTER SYSTEM / CASH REGISTER OPERATION Operate a point-of-sale computer system to complete sales and check inventory of merchandise.

Reconcile records of sales for sales transactions. Levels of Performance Select the "Level of Performance" which best describes your claim.

• A. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for all permission levels of point-of-sale functions AND reconciling records of sales for all cash drawers / sales transactions.
• B. I have experience operating a point-of-sale computer system to complete sales and check inventory. I was responsible for reconciling records of my cash drawer / sales transactions.
• C. I have experience operating a cash register that did not have the capability to check or track inventory. I was responsible for reconciling records of my cash drawer / sales transactions.
• D. I have NO experience related to this work behavior.

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior.

Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N / A in the box below.

• The name(s) of the employer(s) where you gained this experience.* The actual duties you performed related to point-of-sale computer system and cash register operations.
• Your level of responsibility.

WORK BEHAVIOR 4 - STANDARD BUSINESS SOFTWARE Operate a standard office computer to send and receive email communications and prepare records and reports concerning store operations and transactions including daily receipts, bank transactions, shipments received, shortages or overages, unsalable merchandise, and merchandise transfers.

Levels of Performance Select the "Level of Performance" which best describes your claim.

A. I have computer experience performing all aspects of this work behavior including utilizing word processing and spreadsheet software to prepare records and reports;

utilizing scheduling software; using a file management system; and sending and receiving email communications.* B. I have computer experience performing some aspects of this work behavior including utilizing word processing and spreadsheet software to prepare records and reports AND sending and receiving email communications.

• C. I have computer experience performing at least one aspect of this work behavior such as using word processing software to write or edit copy OR sending and receiving email communications.
• D. I have NO experience related to this work behavior.

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior.

Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N / A in the box below.

• The name(s) of the employer(s) where you gained this experience.* The actual duties you performed related to standard business software.
• Your level of responsibility.

WORK BEHAVIOR 5 - SECURITY MANAGEMENT Administer and oversee store security procedures (such as checking locks on doors, safes, cash registers, change fund boxes, etc.

to prevent theft by ensuring they are secure and functioning properly. In the event of a breach of security, notify proper authorities and follow recommended procedures to restore security.

Levels of Performance Select the "Level of Performance" which best describes your claim.

A. I have experience administering and overseeing store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc.

to ensure they were secure and functioning properly. I was responsible for notifying authorities and following procedures to restore security in the event of a breach of security.

I was responsible for documentation of all incidents.* B. I have experience in store security procedures including checking locks on doors, safes, cash registers, change fund boxes, etc.

to ensure they were secure and functioning properly with guidance or assistance from others. Someone else was responsible for initiating procedures to restore security in the event of a breach of security.

I provided documentation of incidents as needed.* C. I have experience in store security procedures including maintaining security of my point-of-sale system and cash drawer during my shift.

D. I have NO experience related to this work behavior.

In the text box below, please describe your experience as it relates to the level of performance you claimed on this work behavior.

Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N / A in the box below.

• The name(s) of the employer(s) where you gained this experience.* The actual duties you performed related to security management.
• Your level of responsibility.

Required Question

Agency Commonwealth of Pennsylvania

Address 613 North Street

Harrisburg, Pennsylvania, 17120

Website http : / / www.employment.pa.gov

Last updated : 2024-04-06