Admitting Supervisor supervises the day-to-day patient admissions and access operations and staff responsible for required registration, and patient intake processes. Follows standardized processes for admission procedures to ensure accurate data collection, a positive patient experience, and effective coordination between clinical and administrative teams. Being an Admitting Supervisor monitors operational metrics to improve processes, increase efficiency, or correct problems. Prepares staff work schedules to ensure coverage and coordinate training and staff resources. Additionally, Admitting Supervisor follows all established policies and standards to preserve patient confidentiality, ensure data security and comply with all applicable regulations. May require a bachelor's degree. Typically reports to a manager. The Admitting Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Admitting Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Job description
The Admitting Receptionist serves as facility telephone operator. Greets patients and assists with necessary admitting paperwork. This role reports to the Business Office Manager, Administrator, and Medical Director.
Position Summary: This position is responsible for incoming cash, checks, and credit card receipts until delivered to billing as well as cash in the change box.
Job Type: Full-time
Essential Functions:
Essential functions include but are not limited to the following:
a) Serves as telephone operator for facility; routes incoming calls correctly and takes accurate messages when unable to connect caller to requested party
b) Receives and distributes some special deliveries
c) Greets and checks in patients; provides necessary paperwork for completion; pre-registers if necessary
d) Notifies appropriate nursing staff that patient is present after patient has completed paperwork
e) Keeps track of patient’s family, patient’s driver, etc.
f) Prints out all labels, forms, etc., for patient charts and assembles charts before and after appointment; files charts when they are finished
g) Performs other miscellaneous office/clerical duties as needed
h) Issues appropriate duplicate receipts when receiving payments by cash or check directly from patients
i) Verifies credit cards if used and issues appropriate duplicate receipts
j) Gives payments –cash, checks and original credit card slips to billing
k) Prepare charts for staff and physicians; checks for missing information and signatures
l) Responsible for getting H & P’s in chart before appointment
m) Ensures that all PHI is secured per HIPAA regulations
n) Maintains a clean and clutter free environment at the front desk, patient waiting area, and storage areas
o) Communicates effectively and professionally with patients, visitors, physicians, and coworkers
p) Interacts with others in a positive, respectful, and considerate manner
Qualifications:
1. Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
2. Ability to promote favorable facility image with physicians, patients, and general public
3. Ability to make decisions and solve problems
Job Requirements:
Required
1. High school diploma or GED certificate
2. Good typing skills
3. Good communication skills
4. Good computer skills
5. Strong ethical and moral character references
_ Preferred_
1. Medical receptionist experience
2. ASC experience
Physical/ Mental Requirements
1. Ability to sit, stand, and walk
2. Visual and auditory acuity for frequent use of computer and telephone and occasional use of other office equipment
Financial Practices:
a) Uses facility resources appropriately and avoids wasteful practices
b) Reports wasteful practices
c) Analyzes work area and makes recommendations for potential cost-effective improvements
Job Type: Full-time
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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