Alumni Relations Officer jobs in Worcester, MA

OFFICIAL TITLE: Associate Director of Alumni Relations and Engagement
SUPERVISION RECEIVED: Executive Director of Alumni Relations and Development
SUPERVISION EXERCISED: Student employees; may also supervise subordinate personnel

General Statement of Duties: The Associate Director of Alumni Relations and Engagement is responsible for planning, implementing and executing all alumni programming designed to address the needs of the University, alumni and students. The Associate Director of Alumni Relations and Engagement works closely with engaged alumni, transforms relationships with inactive alumni, and fosters relationships with recent graduates and our soon to be alumni, our students. The Associate Director of Alumni Relations and Engagement oversees a variety of alumni volunteers and alumni office events, and represents the Alumni Office and Association at said events. Frequent nights and weekends, as well as periodic in-and out-of-state travel, is associated with this position.

Responsibilities:

(E) = Essential

• (E) Under the leadership of the Executive Director of Alumni Relations and Development, creates, plans and executes all alumni events and programs, both virtual and in-person, with a leadership role in the development and/or expansion of Alumni Admissions Ambassador program, the Class Agent program, Young Alumni program, Student Engagement program, Alumni Athletic program, BIPOC Alumni program, and annual Homecoming and Reunions (years and affinity).
• (E) Cultivates relationships with, and creates opportunities for alumni, with particular emphasis on inactive alumni, recent graduates, and students.
• (E) Plays an active role, in support of the Executive Director of Alumni Relations and Development, in managing the Alumni Association's Advisory Board.
• (E) Attends all events sponsored, and co-sponsored, by the Alumni Office.
• (E) Works varied shifts to include mornings, extended evenings and weekends as needed. This position can be reviewed for hybrid schedule after the first 90 days, accounting for the additional need to be on campus in times of high activity.
• (E) Serves as the liaison and provides staff support for a variety of Alumni Office committees, including but not limited to Lifetime Lancers Student Alumni Association, Reunion (years and affinity) Committees, Class Agents, Alumni Admissions Ambassadors, MAAC (Multicultural Affairs Alumni Council), Athletic Hall of Fame Committee and the Alumni Association's Advisory Board and its sub-committees, and other affiliate groups as requested.
• (E) Serves as the primary contact for a variety of university-wide events including but not limited to Move In Day, Admissions Open Houses, Family Weekend, Congratulations Day, and Commencements; and committees, such as the Student Affairs' class committees.
• (E) Collaborates with Development in the cultivation and solicitation of alumni in conjunction with events, reunions, and affinity programs, including but not limited to the Class Agent program and Alumni Athletic program, as well as the identification of alumni donors.
• (E) Manages the Worcester State University online alumni community, including the events within this site, class webpages, and email communications.
• (E) Works collaboratively with the Director of Editorial Communications to provide vision for alumni publications, both print and electronic, guide communications efforts regarding events, activities and news related to alumni and Alumni Office programming, and assists with social media outlets as needed (Snap Chat, Facebook, Linked In, etc.).
• (E) Regularly reviews programs, activities, and events to ensure consistency with the University's and Division's priorities, utilizing acceptable alumni engagement and satisfaction metrics.
• (E) Manages and oversees the Office's student workers, including interviewing and scheduling so that the office has coverage during lunch hours and peak periods.
• (E) Travels for work related conferences, events, and alumni visits as needed.
• (E) Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students.
• (E) Responsible for contributing to the WSU Strategic Plan.
• (E) Responsible for contributing to Equal Opportunity/Affirmative Action objectives.
• Performs other duties as assigned.

Required Qualifications:

• Bachelor's Degree required.
• At least 5 years of experience in alumni relations, development, or external affairs with demonstrated accomplishment in fostering relationships with alumni, volunteers and/or donors, or similar professional experience.
• Excellent communication and interpersonal skills, and the ability to work collaboratively with colleagues throughout the University.
• Experience with, and good working knowledge of computer applications including but not limited to Microsoft Word, Excel, Publisher, and Adobe Photoshop.
• Social media savvy and experience with virtual events (i.e. Facebook Live, Zoom) a must.
• Demonstrated ability to strategize, implement and build programs and activities.
• Strong writing, public speaking, planning and organizational skills.
• Must be an energetic, positive, articulate self-starter.
• Flexibility and initiative, and the ability to work independently.
• Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines.
• High professional and ethical standards for confidential information.
• Ability to work frequent weekends and evenings, and to travel - including overnight travel - as needed.
• Ability to successfully pass a thorough background check and CORI check.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Preferred Qualifications:

• Master's degree.
• Experience in a public higher education institution.
• Knowledge of, and experience with, fundraising software, preferably Raiser's Edge, and online communities, preferably Imodules/ Anthology.
• Alumni of Worcester State University are encouraged to apply.

This is a full-time, benefited, exempt, professional APA position. The firm annual salary range for this position is $70,000- $75,000, commensurate with relevant professional experience and education.

Here at Worcester State University, it is strongly recommended that all employees be vaccinated against COVID-19 before they begin employment.

Worcester State University offers a competitive benefits package that includes:

• a choice of 9 different pre-taxed, health insurance plan options
• a choice of pension or 401(a), and supplemental plan retirement options
• life insurance up to 8x the annual salary
• long-term disability coverage
• dental insurance
• 20 vacation days accrued per year
• 15 sick days accrued per year
• 5 personal days per year
• paid holidays
• tuition remission for self, spouse, and dependent children
• and more...

We are an equal opportunity/Affirmative Action Employer. M/F/D/V. Members of traditionally underrepresented groups are strongly encouraged to apply.