Ambulatory Services Director jobs in Boston, MA

• Employment Type: Full Time
• Shift: Days
• Location: Boston, MA

The Executive Director of Ambulatory Nursing Services has the overall responsibility for the planning, development, coordination, implementation and evaluation of nursing care, patient safety, clinical quality outcomes, evidence-based practices, professional development of staff and nursing research for designated Ambulatory Services (Clinics). The Executive Director, Ambulatory Nursing Services reports and is accountable to the Chief Nursing Officer, Chief Experience Officer and SVP, Patient Care Services for successful operations.

All Nursing Clinical Directors and Managers in the Ambulatory Care Areas (with exception of the CVC & OB & Cancer) have a direct reporting relationship to the Executive Director Ambulatory Nursing Services. Areas of exceptions will have a dotted line to the standards of Ambulatory Nursing Practice. The Executive Director of Ambulatory Services has the role of nurse leader within the service line leadership team and in full partnership with administrative and physician executives. The director facilitates collaborative professional relationships with all other disciplines and departments to ensure that all strategic program planning and execution of operations are fully integrated for care delivery. The director works collaboratively and under the direction of the SVP to ensure effective coordination of human, fiscal and material resources within all aspects of Ambulatory Nursing services. The director also works to move forward the strategic planning, goal setting, program development and establishment of outcomes and metrics for all related services lines.

RESPONSIBILITIES

• Together within the interdisciplinary team, sets the vision for the care of patients within the ambulatory setting, exploring best practice and implementing state of the art approaches to advance the health of those served.
• Works in step with the Center for Nursing Excellence to support advance practice nurses (APRNs) in meeting or exceeding all goals and to meet full compliance with all aspects of credentialing.
• Supports APRN practice development, research and engagement within the APRN council.
• Drives a culture of safety and fosters a healthy work environment where care teams thrive together with the leadership team.
• Fosters professional governance encouraging leadership and decision making at the clinical nurse level.
• Provides visible and effective leadership in the development of care programs, outcomes management, patient safety, clinical outcomes, patient access and throughput, functional outcomes, patient satisfaction and financial outcomes.
• Serves as a member of the Nurse Executive Council.
• Serves as the nursing leader within the ambulatory service line.

• Serves as a leader in patient safety and quality within the service line and medical center.
• Collaborates with the departments of Quality and Risk Management to identify actual or potential risks and develops action plans.

• Collaborates with administrative and clinical colleagues in strategic planning and the development and evaluation of business plans, clinical programs and services.
• Accountable for all aspects of nursing programs of care and outcomes within the division.
• Guides and carries out the philosophy, goals and objectives of the department as well as the mission of the institution.
• Leads and implements standards of care and provides direction and consultation to others in developing policies for nursing practice.

• Ensures department compliance with regulations and participates in regulatory agency reviews.
• Leads the hiring process for all members of the nursing leadership team as appropriate ensuring they possess the values consistent with the health system.
• Assesses environmental needs, including the need for equipment and supplies and environmental concerns to support the delivery of safe, effective patient and family care.

• Promotes interdisciplinary collaboration by partnering with other hospital departments to promote efficient, high quality, safe patient care.

• Works in full collaboration with the Director of Nursing Finance and the CNO to implement the approved budget, necessary resources for nursing, and controls variances.
• Serves on the Medical Center committees and task forces.
• Accepts responsibility for professional self-development.
• May perform other job-related duties as required or requested.

JOB KNOWLEDGE AND SKILLS

• Demonstrates the knowledge, skills and abilities in management and leadership required in an academic medical center and health system.

• Ability to form effective collaborative relationships with nurses, physicians and administrative colleagues.

• Innovator of health care delivery.

• Possesses excellent communication skills.

• Strong commitment to evidence based nursing practice, the nursing profession and to involvement in professional activities.

• Possesses current knowledge of laws governing nursing practice in Massachusetts.

AGE SPECIFIC COMPETENCIES

• Has the knowledge and skills necessary to determine appropriate staffing and program development based upon the needs of patient across the life span.

EDUCATION

• Masters Degree in Nursing

• Current licensure as a Registered Nurse in Massachusetts

EXPERIENCE

• Progressive leadership experience at the managerial and director level. Minimum of 5 years of nurse leadership experience with demonstrated positive outcomes required.

WORKING CONDITIONS/PHYSICAL DEMANDS

Standard Office Environment within hospital facilities, with ability to travel to, and work from, multiple sites within Greater Boston area on a regular basis.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Tufts Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

All your information will be kept confidential according to EEO guidelines.

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Tufts Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

COVID-19 POLICY:

Please note that effective October 1, 2021, as a condition of employment at Tufts Medical Center, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption.