Ambulatory Services Director jobs in Orange, CA

Ambulatory Services Director directs the staff and programs of the ambulatory services department. Oversees, administers, and coordinates all activities and operations of the ambulatory services for the health care facility, including outpatient clinics, outpatient surgery, and urgent care centers. Being an Ambulatory Services Director develops and introduces approved standards and guidelines for ambulatory services and programs. Maintains working relationships with community agencies. Additionally, Ambulatory Services Director ensures non-emergency care clinics operate within budget and in accordance with performance standards. Requires a bachelor's degree. Typically reports to top management. The Ambulatory Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Ambulatory Services Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

K
Service Representative-Ambulatory Services
  • Kaiser Permanente
  • Irvine, CA OTHER
  • Job Summary:

    Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision.  Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines.  Member and patient needs should be the primary focus of ones actions; develops and sustains productive member/patient relationships.  Actively seeks information to understand member/patient circumstances, problems, expectations, and needs.  Establishes and builds rapport and cooperative relationships with the public/members/ staff.  Responds quickly to meet member/patient needs and resolve problems using good judgment. Functionality may differ based upon operational setting.

    Essential Responsibilities:


    • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.



      • Customer Service (Greeting, navigating, instructing/educating)

        • Greets members/patients and provides reception services, to include directing and assisting members in navigating through the medical center. Provides wayfinding to appropriate care locations/departments as availability allows. Provides direction and instructional guidance to patients who are unable to perform check-in services independently via KP interactive and emerging technologies.

        • Provides coordination of services to address member needs related to benefits, finance and other member services utilizing available technology.

        • Provides reception for designated area(s); verifies patients visit with pre- established appointment scheduling; registers patients; verifies and selects appropriate insurance coverage including confirmation of alternate insurance, and assists members at designated KP interactive and emerging technologies and on all Kaiser Permanente sponsored electronic devices and technologies.

        • Provides patient information to family members, following established patient confidentiality guidelines.

        • Provides patients with assistance and education with regard to the use of KP interactive and emerging technologies.

        • Demonstrates flexibility when addressing various member issues and needs related to operations and member services.

        • Follows KP Service Standards.




          • General Job Functions:

            • Schedules member and non-member appointments and follow-ups, by telephone, mail, electronically or in person utilizing Kaiser Permanentes computer systems as directed by provider or pre-established protocol.

            • Ensures current schedules are accurate, makes authorized changes as appropriate.

            • Verifies members benefits, notifies member of applicable cost share and updates patients demographics information to include all patient registration and billing information. Escalate any issues as appropriate.

            • Directs patients to waiting areas. Obtains relevant information to determine priority appointment time/date, confirms appointment changes due to cancellations and notifies patients of available alternate times, schedules/registers for follow up appointments, tests and procedures.

            •  Answers calls and relays messages to staff.

            • Distributes questionnaires, various medical/authorization/insurance forms, patient communication materials, and completes statistical reports as requested.

            • Provides patient instructions as appropriate.

            • Performs related clerical duties as required, such as direct booking, copying, etc.

            • Performs related clerical duties in support of Clinic Strategic Goals and Proactive Office Encounters.

            • Provides telephone reception for designated area by screening and referring incoming calls to appropriate staff; takes and relays messages; gives out general or procedural information.

            • May assist in orienting new employees.

            • Maintains courteous relations with patients and staff.

            • Follows Labor Management Principals.

            • May perform other duties as required.



            • Cash Handling

            • Follows Kaiser Permanente cash safeguarding and cash handling policies and procedures.

            • Determines and collects appropriate payments for services and products (where applicable) rendered as required per health plan coverage and the established fee schedule; informs member of account balance information; collects and documents in the computer system receipt of a variety of financial and non-financial forms and reviews with members as appropriate; directs patients to waiting areas.

            • Carries out appropriate cash control procedures of balancing total revenue received with computer system cash drawer to ensure accuracy; completes closing process in the computer system and deposits daily revenue securely in safe.



            • Additional duties for Service Representatives in Optical Services to include:

            • Coordinates eyewear for delivery to patient.

            • Communicates with the Optical Lab, Contact Lens Distribution Center, and other Optical Centers to manage eyewear order logistics
            • Assists with inventory control procedures


            • Additional duties for Service Representative in Laboratory to include:  

            • Explains proper specimen collection to members, rejects unsatisfactory specimens.

            • Assures all pertinent information is entered into system during accessioning.

            • Updates and maintains all necessary logs.

            • Accessions laboratory requests in Health Connect/Laboratory Information System.

            • Maintains all printers - sorts and distributes results from printer processing.
            • Performs pre-analytical phase testing by centrifuging, separating, bar coding and transporting specimens.
  • 1 Day Ago

P
Patient Services Specialist - Mission Ambulatory Surgery Center
  • Providence
  • Mission Viejo, CA OTHER
  • Description Greets all patients and non-patients. Pre-registers and registers patients presenting for appointments. Conducts patient/guarantor interviews, explains hospital policies, financial respons...
  • 8 Days Ago

R
Director of Nursing Services RN Registered Nurse - Orange
  • Rockport Healthcare Services
  • Orange, CA FULL_TIME
  • Director of Nursing Services RN Registered Nurse Position Description: Under the direction of the Administrator, the Director of Nursing Services RN Registered Nurse is responsible for the administrat...
  • 22 Days Ago

C
Valuation Services Director
  • Colliers International
  • Irvine, CA FULL_TIME
  • Make your next move an expert one.At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, peo...
  • 22 Days Ago

P
Director Women's & Children's Services
  • Providence Health
  • Mission Viejo, CA FULL_TIME
  • Description THE ROLE Under the direction of the Chief Nursing Officer, provides multidisciplinary leadership and administrative authority for multiple patient care units and departments on a 24-hour b...
  • 22 Days Ago

O
Health Services Director
  • Oakmont Senior Living
  • Huntington, CA FULL_TIME
  • Position: Health Services Director Pay Range: $90,000-$95,000 Oakmont of Huntington Beach is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Managemen...
  • 1 Day Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Ambulatory Services Director jobs found in Orange, CA area

H
SUD Counselor III
  • Health Right 360
  • Orange, CA
  • Job Description Job Description HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by provi...
  • 4/25/2024 12:00:00 AM

S
PT I- SRN- Per Diem- Chula Vista
  • Sharp Healthcare
  • Orange, CA
  • Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: Weekend Requirements: As Needed ...
  • 4/24/2024 12:00:00 AM

S
Radiation/Infusion Coordinator - Radiation Therapy - Day Shift - PRN
  • Sharp Healthcare
  • Orange, CA
  • Hours Shift Start Time: 8 AM Shift End Time: 4:30 PM Additional Shift Information: Weekend Requirements: No Weekends On-...
  • 4/24/2024 12:00:00 AM

S
Medical Records Specialist- - LaVeta Surgical Center
  • SCA Health
  • Orange, CA
  • Overview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physicia...
  • 4/24/2024 12:00:00 AM

S
Per Diem RN A4 - Outpatient Imaging - Grossmont Medical Terraces - Day - Per Diem
  • Sharp Healthcare
  • Orange, CA
  • Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: Weekend Requirements: As Needed ...
  • 4/23/2024 12:00:00 AM

S
Access Service Representative-SRN Float Pool-Sharp Healthcare-Per Diem-Variable Shift
  • Sharp Healthcare
  • Orange, CA
  • Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: Weekend Requirements: Every Othe...
  • 4/23/2024 12:00:00 AM

S
RN Case Manager I- Sharp Memorial Hospital -FT - Days
  • Sharp Healthcare
  • Orange, CA
  • Hours Shift Start Time: 9 AM Shift End Time: 5:30 PM Additional Shift Information: Weekend Requirements: As Needed On-Ca...
  • 4/23/2024 12:00:00 AM

S
PT I- SRN- Per Diem- San Diego County
  • Sharp Healthcare
  • Orange, CA
  • Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: Weekend Requirements: As Needed ...
  • 4/23/2024 12:00:00 AM

Orange is a city located in Orange County, California. It is approximately 3 miles (4.8 kilometers) north of the county seat, Santa Ana. Orange is unusual in this region because many of the homes in its Old Town District were built before 1920. While many other cities in the region demolished such houses in the 1960s, Orange decided to preserve them. The small city of Villa Park is surrounded by the city of Orange. The population was 139,812 as of 2014. The city has a total area of 25.2 square miles (65 km2), 24.8 square miles (64 km2) of which is land and 0.4 square miles (1.0 km2) of which i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ambulatory Services Director jobs
$147,822 to $204,675
Orange, California area prices
were up 3.0% from a year ago

Ambulatory Services Director in Medford, OR
Brody, senior vice president and chief operating officer for ambulatory services for Franciscan Alliance, which operates 14 hospitals and numerous outpatient facilities in Indiana and Illinois.
December 28, 2019
Ambulatory Services Director in Carson City, NV
Please use the links to the right to access more information about ambulatory services.
February 23, 2020
Ambulatory Services Director in Springfield, MO
Proposed revisions are in accordance with the TRICARE Statute that requires TRICARE's payment methods for institutional care be determined, to the extent practicable, in accordance with the same reimbursement rules as apply to payments to providers of services of the same type under Medicare.
January 21, 2020