This individual will assist the Director of Dining Services in overseeing the day-to day operations of our campus Gift Shop by providing outstanding customer service to our residents, families, visitors and employees.
ESSENTIAL JOB FUNCTIONS: • Operate the POS system, including normal sales, handling multiple methods of payments including gift cards, apartment charges, and also including other register functions such as voids, returns, and similar functions. • Maintain proper balance in cash drawer. • Open and close shop including cash drawer check-ins and check-outs according to accounting procedures. • Present a friendly, positive, and helpful demeanor. • Develop an understanding of the products sold in the shop sufficient to provide an effective level of customer service. • Take an active role in stocking shelves. • Check in parcel, noting any discrepancies, and price items. • Contribute ideas and suggestions, in order to achieve improvements in all aspects of the shop’s performance. • Take an active role in keeping stock room neat and orderly, in ensuring continued stock supply, and in maintaining stock record accuracy. • Contribute to the general tidiness and cleanliness of the shop. Participate in the housekeeping of all shop areas to include organize clothing, dusting, sweeping, mopping, cleaning etc. • Perform regular, daily housekeeping tasks, including special projects. •Maintain a presence throughout the Gift Shop and engage others. • Work productively and efficiently with or without supervision when performing routine tasks. • Listen carefully to resident orders and requests, as well as Supervisors’ instructions and requests. • Maintain a flexible work schedule, during peak periods of business. • Maintain a calm, friendly, efficient manner at all times to residents, visitors and co-workers. • Adhere to The Highlands at Pittsford Dress and Grooming Standards, presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
Min. $15.00hr- Min. $21.75hr, NE