Annuities Customer Service Supervisor jobs in Asheville, NC

Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Customer service supervisor
  • Kohl's
  • Franklin, NC FULL_TIME
  • About the Role

    In this role you will provide direction and supervise associates to support a sales driving culture while focusing on creating a consistent customer experience.

    You will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach.

    You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.

    Your goal is to connect with the customers to solve their shopping needs making everyone feel respected, appreciated and rewarded.

    Key Accountabilities

    Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program

    Key holder responsibilities including opening and closing store process.

    Drive sales

    • Drive sales by providing an inspiring environment that motivates customers to add to their basket
    • Trip assurance through a replenished sales floor

    Deliver a consistent sales floor experience

    • Build customer connections with a greeting and execute an authentic hospitality experience
    • Support sales floor, fitting room, point of sale, and operational processes, as required
    • Omni, Freight flow process oversight
    • Ensure all customers feel respected, appreciated and rewarded.

    Build trust to solve the customer shopping needs

    • Leverage omni channel offerings to deliver a frictionless customer experience
    • Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS

    Build rapport and make a genuine connection with the customer

    • Acknowledge and assist customers through our company programs
    • Complete transactions accurately and efficiently while engaging customers

    Be a savings consultant to help customers save with a Kohl’s Card

    • Converts, opens and activates Kohl’s Card applications
    • Trains associates to maximize credit and loyalty conversion performance and customer experience
    • Observes associate performance and provides feedback in partnership with Assistant Manager / Store Manager
    • Oversees daily functions of the Cash Office (i.e. register and cash balancing, change orders, authorizing voided transactions, supplies, over / short research)
    • Courteous and responsive to requests and questions
    • Onboard, train and develop associates

    Essential Functions

    The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions.

    The company may revise this job description from time to time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

    • Ability to perform the Key Accountabilities
    • Ability to maintain prompt and regular attendance as set by the company.
    • Ability to comply with dress code requirements.
    • Ability to learn and comply with all company policies, procedures, standards and guidelines.
    • Ability to receive, understand and proactively respond to direction from supervisors / managers and other company personnel.
    • Ability to work as part of a team and interact effectively with others.
    • Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.
    • Ability to satisfactorily complete company training programs.
    • Basic math and reading skills, legible handwriting, and basic computer operation.
    • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
    • Availability to work days, nights, and weekends.
    • Perform work in accordance with the Physical Requirements section.

    Physical Requirements

    • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
    • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
    • Ability to stand and / walk for the duration of a scheduled shift (at least 8 hours).
    • Ability to visually verify information and locate and inspect merchandise.
    • Ability to wear a face mask or covering and other personal protective equipment.
    • Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.

    Preferred Qualifications

    • Written and verbal communication skills with the ability to influence in a clear and concise manner
    • Naturally curious; desire to learn
    • Commitment to valuing diversity and contributing to an inclusive work environment

    Pay Starts At : $17.25

    Last updated : 2024-03-24

  • 3 Days Ago

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Customer service rep
  • Environmental Chimney Service
  • Arden, NC FULL_TIME
  • Environmental Chimney Service is currently hiring for a full-time Customer Service Rep - CSR to answer the phone, schedule appointments, and coordinate repair work in the Arden, NC area. This position...
  • 5 Days Ago

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Customer Service - Office Assistant
  • Environmental Chimney Service
  • Arden, NC FULL_TIME
  • Environmental Chimney Service in Arden, NC is calling all Customer Service - Office Assistants to apply to join our amazing team full-time! WHY YOU SHOULD JOIN OUR TEAM We are a chimney services compa...
  • 15 Days Ago

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Customer Service Representative
  • Environmental Chimney Service
  • Arden, NC FULL_TIME
  • Environmental Chimney Service in Arden, NC is actively seeking an enthusiastic full-time Customer Service Representative to answer the phone, schedule appointments, and coordinate repair work. Do you ...
  • Just Posted

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Customer Care Specialist - Hendersonville
  • Terminix Service, Inc.
  • Hendersonville, NC FULL_TIME
  • Terminix Service Inc in Hendersonville, NC has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work is performed in person at our office in Hendersonvi...
  • 13 Days Ago

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Customer Care Specialist - Cashiers
  • Terminix Service, Inc.
  • Sylva, NC FULL_TIME
  • Terminix Service Inc has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work is performed in person at our office in Glenville NC. Apply for this job ...
  • 17 Days Ago

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0 Annuities Customer Service Supervisor jobs found in Asheville, NC area

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Luxury Customer Service Representative Supporting Jaguar Land Rover
  • Percepta, Llc
  • Asheville, NC
  • Job Description **Requisition Title** : Luxury Customer Service Representative Supporting Jaguar Land Rover ( 02UEA ) Ou...
  • 3/29/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • Marshall, NC
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Asheville, NC
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • Clyde, NC
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/28/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • Marion, NC
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/28/2024 12:00:00 AM

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Customer Care Specialist
  • Earth Fare
  • Asheville, NC
  • Job Details Job Location Accucare Inc - Asheville, NC Position Type Full Time Salary Range $18.00 - $20.00 Hourly Job Ca...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Avadim Health, Inc.
  • Asheville, NC
  • ** Customer Service Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO001276 Showin...
  • 3/27/2024 12:00:00 AM

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Valet Parking Attendant - Asheville, NC
  • Parking Management Company
  • Asheville, NC
  • Job Details Job Location Asheville NC - Asheville, NC Position Type Full Time / Part Time Education Level None Travel Pe...
  • 3/26/2024 12:00:00 AM

Asheville is a city and the county seat of Buncombe County, North Carolina, United States. It is the largest city in Western North Carolina, and the 12th-most populous city in the U.S. state of North Carolina. The city's population was 89,121 according to 2016 estimates. It is the principal city in the four-county Asheville metropolitan area, with a population of 424,858 in 2010. Asheville is located in the Blue Ridge Mountains at the confluence of the Swannanoa River and the French Broad River. According to the United States Census Bureau, the city has a total area of 45.3 square miles (117....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Supervisor jobs
$69,866 to $87,893
Asheville, North Carolina area prices
were up 1.5% from a year ago

Annuities Customer Service Supervisor in Hialeah, FL
Ensuring that these tasks are met is the responsibility of the supervisor.
February 04, 2020
Annuities Customer Service Supervisor in Lansing, MI
Supervises and Handles Task with Regards to Annuities – As a supervisor, you are responsible in handling several tasks that deal with annuities, which include supervising the representatives of an annuities group.
February 12, 2020
Annuities Customer Service Supervisor in Flagstaff, AZ
When applying for a job position as an annuities customer supervisor, there are several things that need to be considered such as if an individual is qualified for the job.
January 17, 2020