Annuities Customer Service Supervisor jobs in Augusta, GA

Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Customer service
  • T-Mobile
  • Augusta, GA FULL_TIME
  • Be unstoppable with us!

    T-Mobile is synonymous with innovation and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond.

    Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us.

    Together, we won’t stop!

    Account Associates work as a part of a Team to astound customers with the effective resolution, proactive account management, and customer education.

    They determine and resolve root causes to customer concerns and inquiries, identify appropriate revenue and service enhancement opportunities, and explore customer needs to develop loyal and profitable customers, including activations, payment arrangements, and other collections activities, when appropriate.

    This role is a learning role, where new experts are building skills and competencies in these areas while also demonstrating world-class skills in courtesy, concern, timely resolution, value creation, and relationship building.

    Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns

    Builds customer loyalty and value through effective account management, identifying and providing offers for appropriate additional products, features, and services, and collecting past due balances.

    Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service.

    Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with T-Mobile

    policy.

    Approaches each call with a cando mindset and treats each customer with respect, courtesy, and a genuine desire to help.

    Completes training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency on company values, organizational requirements, and competencies needed for the Expert role.

    Education :

    High School Diploma / GED (Required)

    Work Experience :

    6 months in a complex customer service environment

    Knowledge, Skills and Abilities :

    Windows (Required)

    Licenses and Certifications : none required

    • At least 18 years of age
    • Legally authorized to work in the United States

    Travel :

    Travel Required (Yes / No) : No

    DOT Regulated :

    Safety Sensitive Position (Yes / No) : No

    Never stop growing!

    T-Mobile doesn’t have a corporate ladder it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

    If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today!

    T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

    Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

    Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing

    Last updated : 2024-03-03

  • 22 Days Ago

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Customer Service
  • Chick-fil-A | Augusta Exchange
  • Augusta, GA FULL_TIME
  • We're looking for our next great Front of House Team Members! The advertised rate of $13/hr is for full-time team members with availability for Monday-Saturday 6am-4pm (32 hours/week); part-time start...
  • 23 Days Ago

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Customer Service
  • Chick-fil-A
  • Augusta, GA FULL_TIME
  • Work in a Chick-fil-A restaurant where a job is more than just a paycheck it's joining a team working with an Operator who is committed to the community and a stepping-stone to a better future. We're ...
  • Just Posted

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Customer Service
  • Chick-fil-A | Peach Orchard Road
  • Augusta, GA FULL_TIME
  • We're looking for our next great Front of House Team Members! The advertised rate of $14/hr is for full-time team members (35 hours/week); pay rate for part-time or limited availability will be adjust...
  • 1 Day Ago

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Customer service and
  • HMG Careers
  • Augusta, GA FULL_TIME
  • We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing outstanding customer serv...
  • 2 Days Ago

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Customer Service
  • Chick-fil-A | Washington Rd-Mullins Crossing
  • Evans, GA FULL_TIME
  • We're looking for our next great Front of House Team Members! The advertised rate of $14/hr is for full-time team members with availability for Monday-Saturday 6am-4pm (32 hours/week); pay rate for pa...
  • 5 Days Ago

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0 Annuities Customer Service Supervisor jobs found in Augusta, GA area

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County Meter Reader
  • Meter Reader
  • Augusta, GA
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/28/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • Thomson, GA
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/28/2024 12:00:00 AM

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Licensed Wealth Services Administrator
  • Queensborough National Bank and Trust Co.
  • Augusta, GA
  • Support wealth team by providing support to administrative office duties as well as collaborating, developing and deploy...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Augusta, GA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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Retail Loss Prevention Tactical Customer Service Associate
  • The TJX Companies, Inc.
  • Augusta, GA
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same com...
  • 3/28/2024 12:00:00 AM

8
Customer Service Specialist - Work From Home>
  • 86 Repairs
  • Augusta, GA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / $55K per year / Health, Dental, & Vison / 401k matching / PTO / E...
  • 3/28/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • Evans, GA
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/25/2024 12:00:00 AM

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Remote Lodging Reservation Coordinator
  • Sail Away Travels
  • Augusta, GA
  • Are you someone who pays meticulous attention to detail and thrives on delivering outstanding customer service? We're cu...
  • 3/25/2024 12:00:00 AM

Augusta is located on the Georgia/South Carolina border, about 150 miles (240 km) east of Atlanta and 70 miles (110 km) west of Columbia. The city is located at 33°28′12″N 81°58′30″W / 33.47000°N 81.97500°W / 33.47000; -81.97500 (33.470, −81.975). According to the United States Census Bureau, the Augusta–Richmond County balance has a total area of 306.5 square miles (793.8 km2), of which 302.1 square miles (782.4 km2) is land and 4.3 square miles (11.1 km2) (1.42%) is water. Augusta is located about halfway up the Savannah River on the fall line, which creates a number of small falls on the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Supervisor jobs
$71,126 to $89,477
Augusta, Georgia area prices
were up 1.5% from a year ago

Annuities Customer Service Supervisor in Hialeah, FL
Ensuring that these tasks are met is the responsibility of the supervisor.
February 04, 2020
Annuities Customer Service Supervisor in Lansing, MI
Supervises and Handles Task with Regards to Annuities – As a supervisor, you are responsible in handling several tasks that deal with annuities, which include supervising the representatives of an annuities group.
February 12, 2020
Annuities Customer Service Supervisor in Flagstaff, AZ
When applying for a job position as an annuities customer supervisor, there are several things that need to be considered such as if an individual is qualified for the job.
January 17, 2020