Annuities Customer Service Supervisor jobs in Boise, ID

Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

C
Technical Service Representative
  • Customer Engineering Services (CES) -cesservice
  • Banks, ID FULL_TIME
  • Job Description

    Job Description

    Join Our Team Today

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work


    What You'll Do...

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday

    The Technical Service Representative provides on-site technical skills in installation, emergency repair, preventative maintenance, and onsite training of operation on assigned printer equipment throughout a geographical territory. You'll be responsible for your own territory, assigned a company vehicle, and can leave directly from your home to start your day


    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. As a CES Technician, you'll be an important part of what works which includes:

    • Monitoring critical accounts and actively participating in support activities to accomplish quick and effective problem resolution
    • Installing and removing equipment
    • Technical and Mechanical Troubleshooting
    • Installing equipment modifications as needed
    • Working closely with and developing strong business relationships with the customer and client personnel
    • Conducting informal operator training as needed to improve machine performance
    • Completing all required reporting procedures related to the maintenance and repair of the equipment
    • Communicate with scheduling, parts, and phone support teams to ensure complete customer satisfaction relative to service delivery and machine performance
    • Using good business judgment in your daily operations to minimize operational expenses
    • Meet reporting requirements associated with time reporting, expense reporting, call reporting, parts activity, company car, and other areas as required

    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.



    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in diagnosing and repairing equipment failures preferred
    • Prior experience with computer repair skills with additional hands-on experience with photo imaging, copier, and document printer-type equipment (a plus)
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to work independently and as a team
    • Ability to perform timely and accurate reporting
    • Ability to work unplanned extended workdays based on business needs
    • Ability to work with mobile devices ie: smartphones

    Requirements

    • High School Diploma or General Education Degree (GED)
    • Technical school courses OR 3-5 years experience with servicing equipment (a plus)
    • Understanding of mechanical operations, computers/software, and hands-on break/fix repair
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Have an excellent driving record and willingness to drive/travel up to 85% of the time within a predetermined territory
    • Maintain professional appearance based on Company policy
    • Able to lift up to 50lbs, stand for long periods of time, and have the ability to put body weight on knees.


    Benefits

    Benefits and Perks

    Our programs are designed to keep your work/life balance in check.

    • Paid Time Off which includes vacation, sick time, and paid national holidays
    • Comprehensive insurance offerings including Health, Dental, and Vision
    • Company Paid Short Term/Long Term disability
    • Company Paid Life Insurance Policy
    • Plan for your future with our 401(k) plan and take advantage of company matching
    • Competitive Salary
    • Company vehicle provided
    • Company provided Tool Kit, Cell Phone, and Laptop
    • Company Credit Card

  • 1 Day Ago

U
Customer Service Representative
  • US Forest Service
  • Riggins, ID FULL_TIME
  • Duties Greets visitors and responds to phone and written inquiries, which often requires an explanation in general terms of functions of the Agency to distinguish among and between functions related t...
  • 2 Days Ago

S
Field Supervisor (Commercial)
  • Service Experts - TML Commercial Services
  • Boise, ID FULL_TIME
  • Location: Garden City, ID Field Supervisor Reports To: Operations Manager or General Manager Status: Full-time, Regular position Category: Technician Location Name: EENA TML Address: 120 E. 40th Stree...
  • 3 Days Ago

D
Customer service
  • Dexter
  • Caldwell, ID FULL_TIME
  • Position Summary Requirements We have an excellent career opportunity for a friendly, personable, outgoing, inside sales representative with a passion for excellent customer service and the drive to s...
  • 21 Days Ago

A
Customer service
  • American Red Cross
  • Boise, ID FULL_TIME
  • Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spiri...
  • 21 Days Ago

M
Customer Service
  • Montana Idaho Log & Timber
  • Boise, ID FULL_TIME
  • Company DescriptionNestled at the base of Montana’s Bitterroot Mountains, awarding winning Montana Idaho Log & Timber has been building handcrafted custom log and timber structures for over 22 years. ...
  • 13 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Annuities Customer Service Supervisor jobs found in Boise, ID area

Q
FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Meridian, ID
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

Q
FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Boise, ID
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

T
SAP Make to Deploy Delivery Analyst
  • The Judge Group
  • Boise, ID
  • The J.R. Simplot Company is a diverse, privately held organization, with roots firmly planted in agriculture and agricul...
  • 3/28/2024 12:00:00 AM

T
SAP Record to Report Delivery Analyst
  • The Judge Group
  • Boise, ID
  • The J.R. Simplot Company is a diverse, privately held organization, with roots firmly planted in agriculture and agricul...
  • 3/28/2024 12:00:00 AM

8
Customer Service Specialist - Work From Home>
  • 86 Repairs
  • Boise, ID
  • [Customer Support / Fully Remote] - Anywhere in U.S. / $55K per year / Health, Dental, & Vison / 401k matching / PTO / E...
  • 3/28/2024 12:00:00 AM

F
Customer Service Representative (CSR)
  • FloForm Countertops
  • Meridian, ID
  • Description Position at FloForm Countertops With 16 branches and 5 manufacturing facilities located in the Pacific North...
  • 3/28/2024 12:00:00 AM

B
Field Services Representative II Installed Support
  • Builders FirstSource
  • Meridian, ID
  • Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and...
  • 3/25/2024 12:00:00 AM

H
Customer Care Coordinator
  • Hubble Homes, LLC
  • Meridian, ID
  • About Hubble Homes: Founded in 1997, Hubble Homes has been proudly building homes of exceptional quality, craftsmanship ...
  • 3/24/2024 12:00:00 AM

Boise (/ˈbɔɪsi/ (listen)) is the capital and most populous city of the U.S. state of Idaho, and is the county seat of Ada County. Located on the Boise River in southwestern Idaho, the population of Boise at the 2010 Census was 205,671, the 99th largest in the United States. Its estimated population in 2016 was 223,154. Boise is in southwestern Idaho, about 41 miles (66 km) east of the Oregon border, and 110 miles (177 km) north of the Nevada border. The downtown area's elevation is 2,704 feet (824 m) above sea level. Most of the metropolitan area lies on a broad, flat plain, descending to the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Supervisor jobs
$70,781 to $89,044
Boise, Idaho area prices
were up 2.5% from a year ago

Annuities Customer Service Supervisor in Hialeah, FL
Ensuring that these tasks are met is the responsibility of the supervisor.
February 04, 2020
Annuities Customer Service Supervisor in Lansing, MI
Supervises and Handles Task with Regards to Annuities – As a supervisor, you are responsible in handling several tasks that deal with annuities, which include supervising the representatives of an annuities group.
February 12, 2020
Annuities Customer Service Supervisor in Flagstaff, AZ
When applying for a job position as an annuities customer supervisor, there are several things that need to be considered such as if an individual is qualified for the job.
January 17, 2020