Annuities Customer Service Supervisor jobs in Cedar Rapids, IA

Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Customer service
  • American Customer Care
  • Dubuque, IA FULL_TIME
  • Job Description :

    Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information to other agents.

    As an inbound customer service representative, you will be reporting directly to your assigned Team Lead for the program.

    Duties :

    • Handle customer inquiries both telephonically and by email
    • Manage and resolve customer complaints
    • Provide customers with product and service information
    • Enter new customer information into system & update existing customer information
    • Process orders, forms and applications
    • Identify and escalate priority issues
    • Handle supervisor calls
    • Assist the team leader in the day to day activities of the team
    • Mentor new hires and help them acclimate to the call floor
    • Step into the team leader role when the team leader is not available
    • Last updated : 2024-03-09

  • 17 Days Ago

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Customer service representative
  • American Customer Care
  • Dubuque, IA FULL_TIME
  • Job Description You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general...
  • Just Posted

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Customer Service Supervisor
  • Filtration Group Corp
  • Rapids, IA FULL_TIME
  • Overview Filtration Group is on a mission to make the world safer, healthier, and more productive. With a passionate workforce, global footprint and world class engineering and manufacturing capabilit...
  • 2 Days Ago

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Supervisor- Customer Service
  • New Pioneer Food Co-op
  • Rapids, IA FULL_TIME
  • We have a great group of employees and customers at New Pioneer. We're hoping to find a team member who can communicate well, bring positivity to the team, and deliver outstanding service to our shopp...
  • 14 Days Ago

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Customer service supervisor
  • Envoy Air
  • Rapids, IA FULL_TIME
  • Overview Who we are : Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! C...
  • 1 Month Ago

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Customer service supervisor
  • New Pioneer Food Co-op
  • Rapids, IA FULL_TIME
  • We have a great group of employees and customers at New Pioneer. We're hoping to find a team member who can communicate well, bring positivity to the team, and deliver outstanding service to our shopp...
  • 1 Month Ago

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0 Annuities Customer Service Supervisor jobs found in Cedar Rapids, IA area

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County Meter Reader
  • Meter Reader
  • Cedar Rapids, IA
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/28/2024 12:00:00 AM

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Patient Services Coordinator- LPN, Home Health
  • Humana
  • Hiawatha, IA
  • Become a part of our caring community and help us put health first The Patient Services Coordinator-Licensed Practical N...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Marion, IA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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Customer Service Specialist - Work From Home>
  • 86 Repairs
  • Marion, IA
  • [Customer Support / Fully Remote] - Anywhere in U.S. / $55K per year / Health, Dental, & Vison / 401k matching / PTO / E...
  • 3/28/2024 12:00:00 AM

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Customer Service Associate
  • Heritage Landscape Supply Group, Inc.
  • Cedar Rapids, IA
  • Customer Service Associate page is loaded **Customer Service Associate** **Customer Service Associate** locationsDes Moi...
  • 3/27/2024 12:00:00 AM

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Customer Care Specialist
  • Moxie Solar
  • North Liberty, IA
  • ** Moxie Solar Inc** ** Customer Care Specialist** North Liberty, IA 52317 At Moxie we believe that if we have the abili...
  • 3/26/2024 12:00:00 AM

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Registered Nurse (RN) - Cedar Rapids, Iowa
  • Actriv Inc.
  • Cedar Rapids, IA
  • Description Dedicated and caring Registered Nurses (RN) are invited to join Actriv Healthcare to work in the Cedar Rapid...
  • 3/26/2024 12:00:00 AM

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FT Customer Experience Specialist (Work From Home)>
  • Hingham Institution for Savings
  • Marion, IA
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Individual and Family Health Care Plans / Retirement ...
  • 3/25/2024 12:00:00 AM

The city is divided into four quadrants, used in addressing. 1st Avenue (U.S. Route 151 Business) divides the north and south sides of the city, and the Cedar River divides east and west. Mays Island, in the middle of the river, is the only area of the city where addresses have no quadrant. Areas outside the city limits that have a Cedar Rapids mailing address do not use the quadrants either. Except in the downtown area, 1st Avenue and the Cedar River tend to run diagonally instead of along the cardinal directions. Due to the curving of 1st Avenue, there are some areas in western Cedar Rapids ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Supervisor jobs
$72,722 to $91,485
Cedar Rapids, Iowa area prices
were up 0.8% from a year ago

Annuities Customer Service Supervisor in Hialeah, FL
Ensuring that these tasks are met is the responsibility of the supervisor.
February 04, 2020
Annuities Customer Service Supervisor in Lansing, MI
Supervises and Handles Task with Regards to Annuities – As a supervisor, you are responsible in handling several tasks that deal with annuities, which include supervising the representatives of an annuities group.
February 12, 2020
Annuities Customer Service Supervisor in Flagstaff, AZ
When applying for a job position as an annuities customer supervisor, there are several things that need to be considered such as if an individual is qualified for the job.
January 17, 2020