Annuities Customer Service Supervisor jobs in Columbus, OH

Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Customer Service Supervisor
  • Health Care Logistics
  • Grove, OH FULL_TIME
  • Position Title: Customer Service Supervisor
    Reports To: Senior Customer Service Manager
    Days: Monday to Friday (No weekends!)
    Hours: 11:30 am - 8:00 pm
    Join our team and have a successful growing career with Health Care Logistics!
    We have a casual and fun work environment with the necessary tools and resources to help you build success and growth within the company. Customer satisfaction is at the heart of everything we do! Excellent work life balance - never take work home with you!
    BENEFITS PROGRAM
    Our benefits are incredible! We offer a benefits package that includes:
    • 6 Paid Holidays
    • Full time benefits 1st of the month after 60 days of employment, including the following:
    • Medical Insurance: We offer two medical plan options with low deductibles. Save even more on your premiums by qualifying for our wellness rates!
    • Dental Insurance
    • Prescription Drug Program with low copays
    • VSP Vision Insurance
    • Flexible Spending Accounts
    • Paid time off – 7 vacation days and 8 personal days starting at your first full year of service (Prorated hours are given after 1st of the month after 60 days of employment)
    • 401(k) Retirement including 4% company match
    • Company Paid Life Insurance
    • Voluntary Life Insurance available for you, your spouse, and your children
    • Company Paid Short and Long Term Disability Insurances
    • Extensive Bereavement Leave Policy
    • Employee Assistance Programs
    • Rainy Day Savings Program
    PRIMARY FUNCTION:
    The Customer Service Supervisor shall be responsible for the day-to-day management of customer service process via one-on-one supervision of Customer Service Specialists. The nature of this position requires direct contact with customers and with company staff who support the ordering, delivery, billing, and customer satisfaction process.
    RESPONSIBILITIES:
    • Manages a multi-disciplinary, multi-shift team of customer service associates
    • Trains, coaches, supervises, and develops teammates to achieve company objectives
    • Manages a service team and is responsible for the overall direction, training, coordination, performance, and evaluation of this team
    • Embraces performance management
    • Drives efficiencies through process and procedure changes
    • Provides metrics & feedback to individual/team/upper management
    • Ensures high-quality, positive, memorable customer service is provided to ALL customers
    • Assists other company departments with questions/problems associated with customer activities and issues
    • Executes special projects as assigned
    REQUIREMENTS:
    • Possesses a high school diploma or equivalent
    • Have 3 – 5 years of Customer Service experience
    • Have 1 – 2 years of Supervisory experience
    • Possesses advanced skills in reading for information, mathematics, locating information, listening, written and verbal communications
    • Ability to work effectively with company staff and customers
    • Ability to work independently and manage work tasks effectively
    • Knowledge of Windows, Microsoft Word and Excel, order processing and internet software
    • Organizational and prioritization skills are a must
    • In Office environment: Requires ability to sit for extended periods of time with frequent hand & finger dexterity. Continuous ability for near/far vision and hearing
  • 10 Days Ago

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Customer Service Supervisor
  • Ollie's Bargain Outlet
  • Dublin, OH FULL_TIME
  • Join our team and live the Ollie-tude!: (Ollie’s Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and...
  • 2 Months Ago

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Customer Service Supervisor
  • Supply Chain
  • Lockbourne, OH FULL_TIME
  • Schedule: Friday - Tuesday Hours: 14:00-22:30Customer Service Supervisor Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would yo...
  • 1 Month Ago

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Supervisor Customer Service
  • Advanced Drainage Systems
  • Hilliard, OH OTHER
  • Overview At ADS, no idea is off limits, and we celebrate creativity and bold moves. For more than 50 years ADS has been manufacturing a variety of innovative and environmentally friendly alternatives ...
  • 1 Month Ago

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Supervisor
  • Penn Line Tree Service, Inc.
  • Lancaster, OH FULL_TIME
  • Job Overview and General Purpose Guided by Penn Line s values, ethical principles, and strategic objectives, the Supervisor is the field based senior level leader who supports employee development and...
  • 6 Days Ago

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CMN Specialist, Customer Service
  • Medical Service Company
  • Columbus, OH FULL_TIME
  • MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70 years! MSC is a 12-Time recipient of the prestigious NorthCoast...
  • 14 Days Ago

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0 Annuities Customer Service Supervisor jobs found in Columbus, OH area

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County Meter Reader
  • Meter Reader
  • Orient, OH
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/19/2024 12:00:00 AM

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Customer Service Representative
  • Columbus Region
  • Columbus, OH
  • Enter Job Location **Customer Service Representative** **Standard Parking Corporation - Columbus, OH** Posted: **1/6/202...
  • 3/19/2024 12:00:00 AM

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Customer Experience Lead - Remote
  • KBS
  • Columbus, OH
  • Job Title: Customer Experience Lead Department: Exterior Location: Remote- U.S. FLSA Classification: Non-Exempt Reports ...
  • 3/19/2024 12:00:00 AM

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Customer Experience Manager
  • American Electric Power Company, Inc.
  • Columbus, OH
  • 13-Aug-2021 **Customer Experience Manager** 30959BR Columbus, OH Sales - Account Management Job Description **Position S...
  • 3/19/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • Westerville, OH
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/18/2024 12:00:00 AM

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County Meter Reader
  • Meter Reader
  • Dublin, OH
  • Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
  • 3/18/2024 12:00:00 AM

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Valet Parking Attendant - Columbus, OH
  • Parking Management Company
  • Columbus, OH
  • Job Details Job Location Columbus OH - Columbus, OH Position Type Full Time / Part Time Education Level None Travel Perc...
  • 3/18/2024 12:00:00 AM

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Overnight Valet Parking Attendant - Columbus, OH
  • Parking Management Company
  • Columbus, OH
  • Job Details Job Location Columbus OH - Columbus, OH Position Type Full Time / Part Time Education Level None Travel Perc...
  • 3/18/2024 12:00:00 AM

The confluence of the Scioto and Olentangy rivers occurs just north-west of Downtown Columbus. Several smaller tributaries course through the Columbus metropolitan area, including Alum Creek, Big Walnut Creek, and Darby Creek. Columbus is considered to have relatively flat topography thanks to a large glacier that covered most of Ohio during the Wisconsin Ice Age. However, there are sizable differences in elevation through the area, with the high point of Franklin County being 1,132 ft (345 m) above sea level near New Albany, and the low point being 670 ft (200 m) where the Scioto River leaves...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Supervisor jobs
$74,627 to $93,882
Columbus, Ohio area prices
were up 1.3% from a year ago

Annuities Customer Service Supervisor in Hialeah, FL
Ensuring that these tasks are met is the responsibility of the supervisor.
February 04, 2020
Annuities Customer Service Supervisor in Lansing, MI
Supervises and Handles Task with Regards to Annuities – As a supervisor, you are responsible in handling several tasks that deal with annuities, which include supervising the representatives of an annuities group.
February 12, 2020
Annuities Customer Service Supervisor in Flagstaff, AZ
When applying for a job position as an annuities customer supervisor, there are several things that need to be considered such as if an individual is qualified for the job.
January 17, 2020