Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Description : Description :
Description :
Hours : 8am to 4 : 30pm
Preferred Bilingual in Spanish
40 hours per week
Tasks :
Front office support directing traffic.
Create and post memos
Manage security system with making badges and turning off badges
Sort mail / mailbox updates, packages, etc
Order office supplies
Manage locker assignment
Manage PPE for new hires
Pre-Identified Candidate Name
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Pre-Identified Candidate Phone Number
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Tenure Rule (Active)
Active Tenure - 12 Month Rule
Hours per Day
Hours per Week
Total Hours
528.00
Last updated : 2024-04-23
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