Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary This position trains and supervises Package Handlers and Clerks on safety, productivity, and various job-related tasks. This position holds teams accountable for attendance and submits timecards. Responsibilities: - Develops and maintains good working relationships with employees, management and customers. - Facilitates training with new and current employees. - Conducts and participates in group meetings. - Coordinates evaluations with management. - Determines best solutions for package concerns. - Supervises daily activities of package handlers and clerks to ensure all assigned duties are accomplished safely and timely. - Understands and consistently demonstrates UPS's high ethical standards and code of conduct. Qualifications: - Ability to lift 70 lbs./32 kgs. - Availability to work flexible shift hours, up to 5 days per week - Strong problem solving skills, with ability to multitask - Strong oral and written communication skills - Working knowledge of Microsoft Office - Ability to work in a fast-paced warehouse environment - Bachelor's Degree or International equivalent - Preferred - Management experience - PreferredEmployee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Clear All
0 Annuities Customer Service Supervisor jobs found in Pierre, SD area