Annuities Customer Service Supervisor jobs in San Francisco, CA
Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Annuities Customer Service Supervisor jobs
Supervisor - Airport Operations Customer Service
- OneTen
-
San Francisco, CA
FULL_TIME
-
Description
There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live, and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.
The salary for this position is $66,560 - $88,210 dependent on job-related, equal opportunity factors such as experience, education, and skills. This range is based on a full-time schedule.
United offers all its airport employees based at SFO Airport free medical coverage. This includes medical coverage for employees and their qualified families' members such as spouses, domestic partners, and children at no cost. Coverage is in a gold level, high quality medical plan. Employees also have access to dental coverage where United pays 80% of the cost! In addition to medical and dental coverage, United also provides life and accident insurance and employees can enroll in additional coverages such as vision coverage, long-term disability, critical illness, and hospital insurance.
Key Responsibilities:
- Provide leadership and oversight of a work area and front-line employees in an operational environment
- Serve as a subject matter expert on safety, service, and procedures
- Focus on leading and developing the skills of front-line employees with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines
- Ensure consistency on operational service and product delivery
- Engage with front-line employees to review metrics and gain their commitment to act in accordance with Company guidelines and union agreements to help achieve goals
- Support standard work and continuous improvement processes
- Supervise the performance of a team and work area, acting as vital to ensure daily operational goals are met
- Assess and delegate the appropriate work assignments to front-line employees
- Provide front-line employees with regular mentoring, feedback, and recognition as appropriate
- Identify issues and engage in structured problem solving to assist front-line employees in accomplishing work
- Conduct investigations as appropriate into performance, safety, (damages and injuries), complaints and other work issues
- Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist front-line employees in performing functional tasks and ensure that safety, security, and service are delivered consistently
- Partner with vendor supervisor staff to define and address performance impacting shared goals and service delivery to United's customers
- Complete all required regulatory and Company required documentation of activities
- Participate in collateral projects
Qualifications
What's needed to succeed (Minimum Qualifications):
- High School Diploma, GED, or education equivalent
- Strong sense of ownership, understands operations and how to translate knowledge to business goals
- Continuous improvement
- Customer Focus
- Conflict resolution, accountability, teamwork, engagement/motivation
- Safety orientation
- Planning/multi-tasking
- Strong written and oral communication skills
- Decision making with an ability to lead
- Proficient in IT systems and common software appropriate to work group
- Experience leading and influencing a team and customer service experience
- Must be flexible and willing to work any shift in a 24/hour/7 day a week operation including weekends, nights, and holidays
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
- Bachelor's Degree or relevant job experience will be equally considered
- Computer skills including Microsoft Office (Outlook, Word, Excel)
- Experience leading Union personnel a plus
- Experience working in Airport Operations, including Customer Service
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT - 17 Days Ago
Customer Service Supervisor - Single Billing Office (SBO)
- University of California - San Francisco Campus and Health
-
San Francisco, CA
FULL_TIME
- Customer Service Supervisor - Single Billing Office (SBO) SBO Customer Service Full Time 76556BR Job Summary Supervise the daily operations of the Single Billing Office's operational units. Supervise ...
- 19 Days Ago
Transportation Supervisor
- Airline Coach Service
-
Burlingame, CA
FULL_TIME
- Airline Coach Service is a transportation company specializing in providing airline ground transportation/shuttle service for all Bay Area airports from San Francisco International Airport (SFO), San ...
- 15 Days Ago
Transportation Supervisor
- Airline Coach Service
-
Burlingame, CA
FULL_TIME
- Airline Coach Service is a transportation company specializing in providing airline ground transportation/shuttle service for all Bay Area airports from San Francisco International Airport (SFO), San ...
- 15 Days Ago
Customer Advisor (San Francisco Bay Area)
- Communication Service for the Deaf, Inc
-
San Francisco, CA
FULL_TIME
- DescriptionSupports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard ...
- 4 Days Ago
Customer Service
- Third Party CS
-
San Rafael, CA
FULL_TIME
- Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide t...
- 28 Days Ago
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0 Annuities Customer Service Supervisor jobs found in San Francisco, CA area
Group Fitness Coordinator
- Elevation Corporate Health
-
San Francisco, CA
- Job Description Job Description Interested in having a flexible schedule while being a part of a growing company? Elevat...
- 4/25/2024 12:00:00 AM
Customer Service Coordinator II
- Corovan Corporation
-
San Leandro, CA
- ** Customer Service Coordinator II** **Job Category****:** Transportation **Requisition Number****:** CUSTO002750 Showin...
- 4/24/2024 12:00:00 AM
Local Success Coach (Part Time Sales & Customer Service Coordinator)
- GOAUPAIR OPERATIONS LLC
-
San Mateo, CA
- Job Description Job Description Work from home as part-time Local Success Coach (LSC)! Great part-time position for anyo...
- 4/22/2024 12:00:00 AM
County Meter Reader
- Meter Reader
-
Emeryville, CA
- Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used,...
- 4/22/2024 12:00:00 AM
AMP Customer Service Coordinator
- Advantage Metal Products
-
Livermore, CA
- Job Description Job Description AMP Customer Service Coordinator Our Company: Advantage Metal Products is rapidly growin...
- 4/21/2024 12:00:00 AM
Customer Service Coordinator
- MW Industries, Inc.
-
Fairfield, CA
- ** Customer Service Coordinator** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01634 Showing ...
- 4/21/2024 12:00:00 AM
Customer Service Coordinator- Concord
- Alsco Inc.
-
Concord, CA
- ** Customer Service Coordinator- Concord** **Job Category****:** Service **Requisition Number****:** CUSTO022595 Showing...
- 4/21/2024 12:00:00 AM
Customer Service Coordinator- Concord, CA
- Alsco Inc.
-
Concord, CA
- ** Customer Service Coordinator- Concord, CA** **Job Category****:** Service **Requisition Number****:** CUSTO024501 Sho...
- 4/21/2024 12:00:00 AM
About San Francisco, California
San Francisco is located on the West Coast of the United States at the north end of the San Francisco Peninsula and includes significant stretches of the Pacific Ocean and San Francisco Bay within its boundaries. Several picturesque islands—Alcatraz, Treasure Island and the adjacent Yerba Buena Island, and small portions of Alameda Island, Red Rock Island, and Angel Island—are part of the city. Also included are the uninhabited Farallon Islands, 27 miles (43 km) offshore in the Pacific Ocean. The mainland within the city limits roughly forms a "seven-by-seven-mile square", a common local collo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Supervisor jobs
$95,200 to $119,757
San Francisco, California area prices
were up 4.5% from a year ago
were up 4.5% from a year ago
What does an Annuities Customer Service Supervisor do?
Annuities Customer Service Supervisor in Hialeah, FL
Ensuring that these tasks are met is the responsibility of the supervisor.
February 04, 2020
Annuities Customer Service Supervisor in Lansing, MI
Supervises and Handles Task with Regards to Annuities – As a supervisor, you are responsible in handling several tasks that deal with annuities, which include supervising the representatives of an annuities group.
February 12, 2020
Annuities Customer Service Supervisor in Flagstaff, AZ
When applying for a job position as an annuities customer supervisor, there are several things that need to be considered such as if an individual is qualified for the job.
January 17, 2020