Annuities Customer Service Supervisor jobs in Sioux Falls, SD

Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Customer Elation
  • Marshall, MN FULL_TIME,PART_TIME
  • Telephone Customer Service Representative

    We are currently seeking 12:30PM-10PM and every 4th weekend availability.

    If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our thousands of small business customers grow their businesses.

    What is a Customer Service Operator?

    Our technology enables us to be a virtual extension of our customers' teams and make a direct impact on their businesses every day. If you're a strong typist who loves tech, and customer service, read on!

    Overview

    As an extension of our customer's office, the Operator role is one of the most important at Customer Elation. Every interaction is an opportunity to carry out our mission of treating callers the way you want to be treated – they do not call it the Golden Rule for nothing!

    Our Accountabilities

    • Adhere to Customer Elations call-handling expectations, limiting personal bias while answering calls professionally in your own tone.
    • Create exceptional caller experiences that deliver meaningful connections with customers and callers.
    • Maintain accuracy, mindfulness, and strong attention to detail in written communication. Cross "T's" and dot "I's," use proper spelling, grammar, and logical message composition. Communicate professionally and with personality.
    • Multi-task in a fast-paced, technology-rich environment. Toggle between screens and applications simultaneously.
    • Precisely and consistently follow call-handling instructions on every call. Provide detailed, accurate notes and messages from callers, and take ownership of mistakes when they happen.

    Your Key Attributes

    • You display a certain ease and grace under pressure. Your positivity and can-do attitude are amplified when you are handling multiple tasks at once. You are adaptable and coachable.
    • You diligently follow instructions yet are comfortable going off-script when the situation calls for it. You take pride in representing our customers and providing a fantastic virtual first impression for a wide variety of businesses.
    • Your ability to understand and anticipate your customer's need. You are service-oriented.
    • Your laser focus and high attention to detail allow you to accurately depict the spirit of a message while distilling the content to ensure it is concise, relevant, and meaningful to coworkers and to the customer. You are incredibly well-written.
    • You are a team player, both reliable and present in your role. Your leaders and co-workers can count on you to do what you say you'll do.
    • You are positive and professional with a high degree of emotional intelligence.

    Working conditions

    Normally work takes place in an open office, call center environment with a diverse employee population. This is a coverage position that requires the ability to work a predictable and consistent schedule. It requires the ability to sit/stand and work at a computer for extended periods of time, using finger/hand dexterity to manipulate a keyboard/mouse in a fast-paced, high-volume environment. It requires the ability to communicate effectively with a diverse audience in person, by phone, and by computer. Applicants must be 17 years of age or older to apply.

    Customer Elation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws. We support and encourage diversity!

    We are currently seeking full-time and part-time positions for evenings and weekends. Other shift times may be available after training and with experience and tenure.

    Job Types: Full-time, Part-time

    Pay: From $18.20 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Evening shift
    • Night shift
    • Weekends as needed

    Work Location: In person

  • 3 Days Ago

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Customer Service Supervisor
  • South Dakota Board of Regents
  • Brookings, SD FULL_TIME
  • Working Title Customer Service Supervisor Posting Number CSA01954P Department SDSU-University Bookstore Physical Location of Position (City) Brookings Posting Text Are you looking for an opportunity t...
  • 4 Days Ago

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Airport Customer Service Supervisor - FSD
  • Unifi
  • Sioux Falls, SD FULL_TIME
  • Requirements and Description Benefits * Flight Benefits - exclusive travel privileges for yourself and your family with Delta Airlines * Competitive pay with daily access to earned wages * Paid holida...
  • 4 Days Ago

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Service Technician, Compressor Technique-Sioux Falls, South Dakota
  • Atlas Copco Compressors LLC -North America Customer Center
  • Sioux Falls, SD FULL_TIME
  • Service Technician, Compressor Technique-Sioux Falls, South Dakota Functional area: Service Country: United States City: Sioux Falls Company name: Atlas Copco Compressors LLC Date of posting: Feb 12, ...
  • 1 Month Ago

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Customer Service Representative
  • PCC An Ambulance Billing Service
  • Castlewood, SD FULL_TIME
  • **SERIOUS APPLICANTS ONLY** PCC is growing by over 20% in the last 5-6 years! Established in 1999, PCC is dedicated to providing the highest quality ambulance coding, billing & account management serv...
  • 7 Days Ago

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Residential Supervisor, Summit Oaks Center
  • Lutheran Social Service
  • Sioux Falls, SD FULL_TIME
  • Are you looking for an opportunity to lead, mentor, develop and learn? LSS Summit Oaks seeks a passionate, dedicated and enthusiastic individual to join our team and make a significant impact in the l...
  • Just Posted

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0 Annuities Customer Service Supervisor jobs found in Sioux Falls, SD area

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Facility Customer Service Coordinator
  • Sherwin-Williams
  • Sioux Falls, SD
  • Job Description The Facility Coordinator works closely with customers to determine their needs, answer their questions a...
  • 3/29/2024 12:00:00 AM

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Patient Access Representative | Float | 40Hrs/Week
  • Sanford Health
  • Sioux Falls, SD
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative, Sanford Health
  • Sanford Health
  • Sioux Falls, SD
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/28/2024 12:00:00 AM

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Patient Access Representative | Post Acute & Community Services | 20hrs/week
  • Sanford Health
  • Sioux Falls, SD
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/28/2024 12:00:00 AM

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Customer Service Lead
  • Burlington Coat Factory
  • Sioux Falls, SD
  • Customer Service Lead in Sioux Falls , South Dakota 701 S Highline Place Sioux Falls SD US 57110 **Overview** If you hav...
  • 3/27/2024 12:00:00 AM

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Patient Access Representative | OBGYN | 40hrs/week
  • Sanford Health
  • Sioux Falls, SD
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/25/2024 12:00:00 AM

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Patient Access Representative | Pulmonology | 38hrs/week
  • Sanford Health
  • Sioux Falls, SD
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/25/2024 12:00:00 AM

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Patient Access Representative | Ortho Sports Medicine | 40hrs/week
  • Sanford Health
  • Sioux Falls, SD
  • Create Your Career With Us! Sanford Health is one of the largest and fastest-growing not-for-profit health systems in th...
  • 3/25/2024 12:00:00 AM

Sioux Falls (/ˌsuː ˈfɔːlz/) (Lakota: Íŋyaŋ Okábleča Otȟúŋwahe; "Stone Shatter City") is the most populous city in the U.S. state of South Dakota and the 143rd-most populous city in the United States. It is the county seat of Minnehaha County and also extends into Lincoln County to the south, proximate with the Minnesota state line. It is the 47th-fastest-growing city in the United States and the fastest-growing metro area in South Dakota, with a population increase of 22% between 2000 and 2010. As of 2019, Sioux Falls had an estimated population of 187,200. The metropolitan population of 259,0...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Annuities Customer Service Supervisor jobs
$68,230 to $85,834
Sioux Falls, South Dakota area prices
were up 0.8% from a year ago

Annuities Customer Service Supervisor in Hialeah, FL
Ensuring that these tasks are met is the responsibility of the supervisor.
February 04, 2020
Annuities Customer Service Supervisor in Lansing, MI
Supervises and Handles Task with Regards to Annuities – As a supervisor, you are responsible in handling several tasks that deal with annuities, which include supervising the representatives of an annuities group.
February 12, 2020
Annuities Customer Service Supervisor in Flagstaff, AZ
When applying for a job position as an annuities customer supervisor, there are several things that need to be considered such as if an individual is qualified for the job.
January 17, 2020