Annuities Customer Service Supervisor oversees a staff of annuities customer service representatives and ensures annuity customers are satisfied and inquiries are handled in a timely manner. Responsible for training customer service representatives, and assists with the development and implementation of customer service operations and policies. Being an Annuities Customer Service Supervisor has thorough knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Supervisor typically reports to a manager or head of a unit/department. The Annuities Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Annuities Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Customer Advocate I
Why You'll Love HCSC
When you join HCSC, you are joining the largest customer-owned health insurer in the United States. HCSC is dedicated to reimagining health care while investing in the growth of our people. We seek team members who are passionate about positively impacting our communities and supporting others.
Our Impact: Our social responsibility consists of corporate giving, local community relations, volunteerism, diversity and wellness, and sustainability initiatives.
Who We Serve: We work hard to provide our members with the most innovative, cost efficient and helpful tools to manage their health.
Our Ethics: We strive to do the right thing every day, acting ethically and honestly in everything we do.
Our Purpose: To do everything in our power to stand with our members in sickness and health.
Why You'll Love Customer Service
Customer Service provides our employees rewarding experiences and the ability to make a difference to improve the lives of ourcolleagues, our customers, and our communities every day.
A Day in the Life of a Customer Advocate
As a Customer Advocate, you will be responsible for monitoring the phone in one of our on-site call center locations to promptly assist HCSC members and physicians with their inquiries. Spend approximately 85% of the scheduled time fielding phone calls.
What's in it for You
Education & Experience
Skills & Requirements
Are You Ready to Grow Your Career with HCSC?
At HCSC, we are there for our members-in sickness and in health-and we strive to do right by them because their trust in us matters. We are redefining an industry and embracing change to deliver compelling careers that encourage resourceful, strategic thought, empower, and allow you to make concrete impact in the lives of our customers and their communities. Join us as we reimagine what's possible.
Starting Salary for this role is $17/hr
Sign-On Bonus of $1,500
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
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0 Annuities Customer Service Supervisor jobs found in Springfield, IL area