Annuities Customer Service Supervisor jobs in Stockton, CA

Position Summary: Manage warehouse staff and the shipping and receiving of merchandise.  

Shift:  Monday-Friday (10:30 am - 07:00 pm)  Additional hours and weekends may apply.

Essential Duties and Responsibilities: Include the following. Other duties may be assigned as required. 

q Supervises hourly associates. 

q Help with the selection & interviewing of staff, coaching and counseling, performance management & leadership development. 

q Carries out established operational procedures for incoming and outgoing shipments, handling, and merchandise distribution. 

q Manages a safe workplace by advocating safety training and accident preparedness. 

q Helps carry out daily production goals and monitors performance to achieve goals. 

q Lead and develop a team to maximize their overall efficiency and ensure a high degree of safety, service, and quality. 

q Assists in training team members on distribution processes and equipment..  

q Comply with company policies, procedures, and expected standards of behavior. 

Supervisory Responsibilities: This position has supervisory responsibilities for many supervisory and warehouse positions. 

Qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge/skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The ability to use a computer, word processing and spreadsheet software is required.  

Education and/or Experience: Three years of logistics experience in a fast-paced distribution center and three years of progressive supervisory and financial administrative experience. 

Language Skills: Analyzing and interpreting general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to compose reports, business correspondence, and procedure manuals. Ability to effectively communicate information in verbal or written format and effectively respond to questions from managers, clients, employees, customers, and the general public. 

Must be bilingual in Spanish.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rates, ratios, percentages as well as draw and interpret bar graphs. Ability to correctly read, interpret and process lengthy strings of individual digits in their correct order. 

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 

Physical Demands: The physical demands outlined below are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

While performing the duties of this job, the employee is regularly required to: 

q Sit for extended periods of time. 

q Use hands to finger, handle, touch or manipulate items. 

q Speak and/or hear. 

q Stand for extended periods, walk and reach with hands or arms. 

q Occasionally stoop, kneel or crouch. 

q Lift up to fifty (50) pounds repeatedly. 

q Stoop, reach, kneel, twist and walk while handling cases of product. 

q Have vision abilities to include proximate vision, color vision and the ability to adjust focus.