Annuities Retention Specialist jobs in Brownsville, TX

SUPERVISOR: Director of Policy, Impact, and Innovation

STATUS: Exempt

About Us:

Founded in 1974, cdcb | come dream. come build provides safe, sanitary affordable housing

to the citizens of South Texas, and is one of the largest non‐profit producers of single‐family

housing for homeownership in Texas. cdcb is a multifaceted affordable housing organization

devoted to utilizing collaborative partnerships to create sustainable communities across

South Texas through quality education, model financing, efficient home design, and superior

construction. Our dedicated team members work to improve the lives of low to moderate

families and individuals to grow wealth and improve families educational, housing, and

financial security. We offer industry competitive compensation, excellent benefits with a

five-decade old firm. cdcb is an inclusive and exciting work environment. We are looking for

a knowledgeable and self-motivated individual to join our team.

Summary: We are seeking a highly skilled and motivated IT Specialist to join our team.

The IT Specialist will play a crucial role in overseeing the entire organization's software and

hardware infrastructure. This includes managing and maintaining information technology

systems, ensuring they are secure, efficient, and fully operational. This role requires a

strong technical aptitude, problem-solving skills, and excellent communication abilities to

support and assist end-users.

Key Responsibilities:

• Technical Leadership: Provide technical leadership and guidance for the

organization's software and hardware infrastructure, including servers, networks,

workstations, and mobile devices.

• Hardware and Software Management: Oversee the procurement, installation,

configuration, and maintenance of computer systems, servers, and network

infrastructure. Ensure optimal performance and scalability.

• Security: Implement and maintain robust security measures to protect the

organization's data and systems. This includes antivirus software, firewalls,

access controls, and data backup solutions.

• Network Administration: Manage and optimize the organization's network

infrastructure, ensuring reliable and efficient connectivity. Troubleshoot network

issues and plan for future network expansion.

www.cdcb.org
info@cdcb.org
(956) 541-4955
901 East Levee Street
Brownsville, Tx 78520

deactivation in various systems. Ensure user access is in compliance with security

policies and procedures.

• Microsoft 365 Expertise: Leverage expertise in Microsoft 365 to manage and

support cloud-based collaboration and productivity tools, including but not limited

to Microsoft Teams, SharePoint, OneDrive, and Exchange Online.

• Documentation: Maintain comprehensive documentation of IT systems,

configurations, and procedures. Ensure that documentation is up-to-date and

accessible to relevant team members.

• Software Management: Oversee the installation, configuration, and updates of

software applications and operating systems. Ensure compliance with software

licensing requirements.

• Backup and Disaster Recovery: Develop and implement backup and disaster

recovery plans to safeguard critical data and systems. Test and verify backup

procedures regularly.

• Training and Technical Support: Develop and deliver technology training

programs to enhance the organization's IT literacy. Offer technical support to

end-users, resolving issues promptly and effectively.

Required Qualifications, Skills and Experience:

• Bachelor’s degree in information technology, Computer Science, or a related field (or

equivalent experience).

• Proven experience in IT leadership, technical support, network administration, and

system maintenance.

• Strong knowledge of computer hardware, software, and operating systems

(Windows, MacOS, Linux).

• Expertise in Microsoft 365, including proficiency with Microsoft Teams, SharePoint,

OneDrive, and Exchange Online.

• Familiarity with network protocols, security protocols, and firewalls.

• Ability to diagnose and resolve technical issues effectively and efficiently.

• Excellent communication and interpersonal skills to work effectively with end-users

and team members.

• Strong problem-solving and analytical abilities.

• Knowledge of IT best practices, data security, and compliance regulations.

• IT certifications (e.g., CompTIA A , Network , Security , Microsoft Certified IT

Professional) are a plus.

Note: The IT Specialist in this role will have a leadership position with responsibilities for

overseeing the entire organization's software and hardware infrastructure, ensuring it meets

www.cdcb.org
info@cdcb.org
(956) 541-4955
901 East Levee Street
Brownsville, Tx 78520

business needs, remains secure, and operates efficiently. This job description may be

subject to modification or adjustment based on the evolving needs of the organization and

technological advancements.

Compensation and Benefits

• Salary –$45,000 - $55,000 annually

• Bonus – Based on production goals met

• 100% of premium for health, vision and dental benefits paid by cdcb.
• Life Insurance

• 401K retirement plan (no match required)

• 11 paid holidays
• Vacation Days - Based on Length of Service

• Personal Days - Based on Length of Service
  

To apply submit resume, cover letter to: cescalera@cdcb.org

cdcb IS AN EQUAL OPPORTUNITY EMPLOYER

www.cdcb.org
info@cdcb.org
(956) 541-4955
901 East Levee Street
Brownsville, Tx 78520