Annuities Retention Specialist coordinates with service representatives and clients to assist with retaining the client's annuity business. Provides knowledge and expertise to clients in order to meet their financial goals and to clearly understand various options that are available with annuities. Being an Annuities Retention Specialist reviews surrender requests and contacts clients to re-engage and identify opportunities for additional sales. Makes recommendations to product line management to improve service and design of products that encourage client retention. Additionally, Annuities Retention Specialist requires a bachelor's degree. Typically reports to a manager. The Annuities Retention Specialist contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be an Annuities Retention Specialist typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
Swell is an experience management SaaS platform that transforms how multi-location healthcare organizations collect and manage feedback. We help our clients build strong relationships with their patients and employees by providing tools and strategies to enhance patient experience and drive employee retention. Our platform combines patient feedback, reviews, private feedback, and personalized communication to drive patient and employee retention and satisfaction.
We are seeking a dedicated and results-oriented Customer Retention Specialist to join our team. In this role, you will be responsible for developing and implementing strategies to retain and upsell our existing customer base. Your main objective will be to ensure our customers are satisfied and continue to derive value from our platform.
Responsibilities:
Swell is an Equal Opportunity Employer. We are fully committed to diversity and maintaining a healthy work environment that is free from harassment and discrimination. All employment decisions at Swell are based on business needs, job requirements, and individual qualifications without regard to race, sex, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.
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