Annuities Supervisor (New Business) supervises a group of Annuities Representatives responsible for handling the needs of new applicants. Ensures compliance with all regulations and keeps abreast of any changes to laws and regulations which pertain to annuities applications. Being an Annuities Supervisor (New Business) is responsible for handling the more complicated client service issues such as contract exceptions or complaints referred by staff. May be responsible for developing or improving annuities application processes in order to facilitate the acquisition of new business. Additionally, Annuities Supervisor (New Business) requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Annuities Supervisor (New Business) supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Annuities Supervisor (New Business) typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Overview:
N.E.W. Boces is seeking two dedicated and compassionate Residential Supervisors to join our team in our substitute care facility. As a Residential Supervisor, you will play a crucial role in overseeing the daily operations and ensuring the well-being of residents within our care. This position requires strong leadership skills, the ability to maintain a supportive and nurturing environment, and a commitment to promoting the physical, emotional, and social development of residents.
**Responsibilities:**
1. **Supervision and Leadership:**
- Provide leadership and guidance to residential staff, including scheduling, training, and performance management.
- Ensure adherence to policies, procedures, and regulatory requirements governing substitute care facilities.
- Foster a positive and inclusive work environment that encourages teamwork and professional growth.
2. **Resident Care:**
- Monitor the overall well-being of residents and ensure their safety and security.
- Coordinate and oversee the implementation of individualized care plans in collaboration with other team members and external stakeholders.
- Respond promptly to crises, emergencies, or behavioral issues, utilizing appropriate intervention techniques and de-escalation strategies.
3. **Program Management:**
- Assist in the development and implementation of recreational, educational, and therapeutic programs to meet the diverse needs of residents.
- Maintain accurate records and documentation related to resident care, incidents, and progress towards goals.
4. **Family and Community Engagement:**
- Establish and maintain open communication channels with residents' families or guardians, providing regular updates and addressing any concerns or inquiries.
- Cultivate positive relationships with the local community and participate in outreach efforts to promote awareness and support for the facility's mission.
5. **Facility Maintenance:**
- Oversee the cleanliness, safety, and maintenance of the facility, including common areas, living quarters, and outdoor spaces.
- Ensure compliance with health and safety standards, conducting regular inspections and addressing any issues promptly.
Join our team and make a difference in the lives of those in need of support and care. Apply now to become a Residential Supervisor at our substitute care facility.
80% Health Dental and Vision paid by Employer
100% Wyoming Retirement
$40,000.00 Life Insurance Policy
Paid Sick Leave one day per month
Access to 457 and 403b
- Professional development opportunities and ongoing training.
- Meaningful work that makes a positive impact on the lives of vulnerable individuals and families.
- Previous experience working in a substitute care facility or residential setting in a supervisory or leadership role preferred.
- Strong understanding of child development, trauma-informed care, and behavior management techniques.
- Excellent communication, interpersonal, and conflict resolution skills.
- Ability to work collaboratively with diverse teams and adapt to changing priorities.
- Proficiency in computer applications and record-keeping systems.
- Valid driver's license and clean driving record (if transportation of residents is required).
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