Appeal Resolution Manager manages the grievance process to review, investigate, document, process, negotiate, and resolve disputed medical, insurance, and other claims. Oversees work activity that is compliant with all regulatory guidelines and policy protocols. Being an Appeal Resolution Manager allocates team resources to ensure an effective and balanced case workload. Applies industry standards and uses best practices in the preparation of legal briefs. Additionally, Appeal Resolution Manager may represent the organization at hearings. Requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Appeal Resolution Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Appeal Resolution Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Day to Day Tasks:
- Oversee and manage all aspects of the restaurant
- Develop and implement strategies to achieve business goals and targets
- Ensure high-quality customer service and guest satisfaction
- Train, supervise, and motivate staff members to deliver exceptional service
- Monitor and control operational costs and expenses
- Maintain inventory levels and order supplies as needed
- Ensure efficient food production and quality control
- Implement health and safety protocols to ensure a safe working environment
- Handle customer complaints and resolve issues in a timely manner
- Stay updated on industry trends and best practices
Requirements:
- Previous experience in restaurant management is required
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of kitchen operations, food production, customer service
- Familiarity with POS systems and other relevant software applications
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving skills and ability to make sound decisions under pressure
- Flexibility to work evenings, weekends, and holidays as needed
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.
Job Type: Full-time
Pay: $15.85 - $17.00 per year
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Experience level:
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Ability to Relocate:
Work Location: In person
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