Appeal Resolution Manager jobs in New Brunswick, NJ

Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top employers for Young people 2020! Be part of our team ! We are currently looking for an Associate Manager.

The Associate Manager reports to the Store Manager and participates in all the essential duties which contribute to the efficient and profitable operation of the store, in accordance with the Company policies and procedures.

The Associate Manager assists the Store Manager in leading the team and is responsible for all store operations. He/She leads by example in providing exceptional customer service and demonstrating brand selling skills in order to maximize sales and optimize the customer experience in the store.

The Associate Manager ensures that all elements of the Groupe Dynamite brand image and visual presentation requirements are understood and adhered to by the team. He/She works with the Manager and the DSS and provides feedback to help in decision making and driving business results.

Qualifications & competencies:

• 
  2 years retail experience with a minimum of 1 year management experience;
• High school diploma post-secondary education in business or related discipline, an asset;
• Highly goal-oriented;
• Dynamic and driven;
• Team player;
• Client-focused;
• Strong communication and coaching skills;
• Ability to organize, prioritize, delegate and follow up;
• Ability to resolve problems;
• Ability to lead;
• Pro-active and innovative;
• Computer literate (Microsoft Office).

Groupe Dynamite is committed to employment equity. Only retained candidates will be contacted for an interview.

Experience

• 1 year(s): Management
• 2 year(s): Retail

Education

• High School or better

Behaviors

• Loyal: Shows firm and constant support to a cause
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Leader: Inspires teammates to follow them

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization