Appeal Resolution Manager jobs in Provo, UT

** ASSISTANT GENERAL MANAGER REQUIREMENTS **

IMPORTANT NOTE:
The business is growing rapidly and we are looking to hire for the Assistant General Manager position immediately!

The Assistant General Manager MUST BE WILLING TO TRAIN AT CINNABON/COLD STONE LOCATION AT UNIVERSITY PLACE MALL IN OREM, UTAH.

--- PLEASE DO NOT APPLY IF YOU DO NOT HAVE ANY SHIFT LEADER/MANAGEMENT EXPERIENCE ---

• TWO OR MORE YEARS OF MANAGEMENT EXPERIENCE IN THE FOOD AND BEVERAGE INDUSTRY
• Serve Safe food manager certification
• Excellent customer service skills absolutely required, with an ability to up-sell
• Accurate money handling skills
• Reliability, honesty, integrity, and commitment are very important!
• Authorization to work in the United States
• Must have reliable transportation
• Background check/drug screen will be performed
• Able to work varying shifts per week, including opening and closing shifts where necessary
• Be available to work on weekends and holidays as well as weekdays
• Be able to work about 45 to 50 hours per week, depending on seasonality

** JOB PAY **

Starting at $15 per hour

** JOB SCHEDULE **

* Full-time

* Monday to Friday

* Weekend & holiday availability

* 8 hour shift

** JOB LOCATION **

*Cinnabon/Cold Stone*

(Located inside University Place Mall)

575 East University Parkway

Suite B-48

Orem, Utah 84097

** JOB RESPONSIBILITIES **

• Run day-to-day operations of the bakery
• Create and manage team member schedules
• Recruit, hire, and train other team members
• Serve as the main point of contact for catering orders
• Maintain employee records, prepare payroll, and complete paperwork to comply with all local and federal laws and regulations
• Complete weekly inventory of food ingredients, paper supplies, cleaning supplies, and beverages
• Place food orders on a weekly basis
• Respond to customer complaints and/or concerns when necessary
• Be able to handle cashiering, reconciling, and depositing daily cash flow duties
• Manage about 15 team members who will prepare and sell fresh baked products to customers, including making dough and preparing food products for final sale
• Communicate and offer daily sampling of products to customers
• Actively manage and participate in the daily cleaning and sanitation schedule
• Adhere to all health requirements and food safety standards required by company policies and procedures, and the county Health Department
• Work closely with upper management to improve customer experience and key metrics
• Ensure all equipment is operating effectively, and diligently work with upper management to address repairs and maintenance
• Follow and participate in any additional training provided by the company's in-store training as needed
• Properly maintain all records, including but not limited to purchases, supplies, employee documentation, and food safety related items

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Employee discount
• Paid time off
• Paid training

Experience level:

• 2 years

Restaurant type:

• Bakery
• Quick service & fast food restaurant

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Food management: 3 years (Preferred)

Work Location: In person