Appeal Resolution Manager jobs in Springfield, OH

At Hot Head Burritos, Managers play a vital role in ensuring successful restaurant operations. Our managers establish and maintain guest services, oversee and are accountable for the operation of a store ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, and managing operating costs.  

Perks & Benefits:
● Tips● Instant Pay
● Free Food on Shift
● Flexible Scheduling
● Advancement Opportunities
● Holiday Closures
● Employee Referral Program
● Paid Time Off*
● Medical, Vision & Dental Insurance*
● 401(k)*
*for qualifying employees

Our Ideal Candidate:
● Energetic, passionate and eager to learn
● Enjoys being part of a team and serving others
● Excellent communication and interpersonal skills
● Strong knowledge of restaurant operations
● Understanding of and commitment to food safety procedures and regulations
● Ability to lift over 50 lbs. and stand for extended periods of time
● Ability to prepare and serve food in accordance with state and federal safety standards
● Available to work nights and weekends

Key Responsibilities: 
●Shift Management/PIC: 

• Maintain high quality service standards, delegate staff
• Verify inventory levels and report any discrepancies to the management team
• Address customer concerns and resolve conflicts in a professional manner
• Make informed decisions regarding guest accommodations, staffing and operational issues

●Coaching & Leadership:

• Provide guidance, support and coaching to team members, fostering their professional development through clear communication
• Lead by example, demonstrating a positive work ethic and maintaining a positive attitude

●Financial Management: 

• Prepare daily reports and deposits, ensuring accuracy and adherence to financial procedures
• Monitor cash flow, identify and report any discrepancies to the management team

●Safety & Cleanliness: 

• Ongoing commitment to the highest possible food safety and cleanliness standards. 

Must be at least 18 years old and authorized to work in the United States. 
Employment contingent upon background check results.