Appeal Resolution Manager jobs in Waterloo, IA

Regal Plastic, established in 1954, is a leading supplier and distributor of plastic sheets, rods, tubes, and films. Our commitment to excellence and customer satisfaction makes us one of the most sought-after companies in the industry. We are looking for a dedicated Branch Manager to lead our team and continue driving our mission forward.

Primary Responsibilities

• Leadership & Management: Oversee daily operations, ensuring smooth workflows and maximized efficiency.
• Financial Oversight: Monitor branch financials, setting budgets and ensuring profitability.
• Staff Development: Mentor, train, and motivate the branch team for peak performance.
• Customer Satisfaction: Ensure customer queries and complaints are handled promptly and professionally.
• Inventory Management: Monitor stock levels, coordinate with supply chain, and ensure timely fulfillment of customer orders.
• Sales & Marketing: Work alongside our sales and marketing teams to drive branch sales and increase market share.
• Compliance & Reporting: Ensure all branch operations comply with company policies and legal standards. Provide regular reports to the regional manager or head office.

We Offer:

• Starting salary $65,000 - $80,000 base Bonus, Depending on experience
• A generous Benefits Package including:
• Medical, Dental, Vision, Life & ADD, STD & LTD
• 401K matching savings plan
• Paid time off

Requirements

• BA/BS Degree
• Strong sales/operations experience; minimum 5 years preferred
• Demonstrated ability to lead and manage a sales force
• Knowledge of Inventory management practices and processes
• Demonstrated ability in analyzing and interpreting financial reports
• Demonstrated sales leadership practices and procedures
• Exceptional interpersonal and collaboration skills
• Strong written and verbal communication skills
• High level of honesty and integrity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.