Appeal Resolution Specialist logs, tracks, and processes appeals and grievances. Sets up and maintains case files for each grievance and collects the information required by organizational policies and applicable regulations. Being an Appeal Resolution Specialist conducts research and coordination needed to evaluate, process, respond to, and refer or close appeals. May require an associate degree or equivalent. Additionally, Appeal Resolution Specialist typically reports to a supervisor. The Appeal Resolution Specialist works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Appeal Resolution Specialist typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Overview:
We are seeking an experienced and knowledgeable Automotive Service Manager to join our team. As an Automotive Service Manager, you will be responsible for overseeing the daily operations of our automotive service department. This includes managing a team of mechanics, providing exceptional customer service, and ensuring the efficient and timely completion of automotive repairs and maintenance.
Responsibilities:
- Manage and supervise a team of mechanics, providing guidance and support as needed
- Ensure the smooth operation of the automotive service department
- Schedule and assign work to mechanics, ensuring timely completion of repairs and maintenance
- Provide exceptional customer service, addressing customer inquiries and concerns
- Maintain accurate records of all service and repair activities
- Monitor inventory levels and order necessary parts and supplies
- Conduct regular inspections to ensure quality control standards are met
- Stay up-to-date with industry trends and advancements in automotive technology
Experience:
To be successful in this role, you should have the following qualifications:
- Previous experience in automotive service management or a related field
- Strong knowledge of automotive service and repair procedures
- Proficient in service writing and sales techniques
- Experience with diesel engine repair is a plus
- Familiarity with tire service
- Excellent communication and interpersonal skills
- Ability to effectively manage a team and prioritize tasks
If you are a motivated individual with a passion for automotive service management, we would love to hear from you. Join our team today and take your career to the next level!
Job Type: Full-time
Pay: $16.00 - $25.00 per hour
Expected hours: 40 per week
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Work Location: In person
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