Appeal Resolution Supervisor jobs in Benton Harbor, MI

$$$$ Summer Bonus Opportunity $$$

The Inn at Harbor Shores is looking for friendly, self-motivated individuals with a professional-attitude, neat appearance, and a great personality to join our team.

The Inn strives to be the premier Southwest Michigan Resort, fostering relationships and creating memories. Our mission is to “Make it the best experience ever”, both for our guests and associates. Our front of house restaurant staff is a crucial part of our team. The ideal candidate for the position will provide world-class customer service, all while multi-tasking and performing a variety of tasks.

Front of house supervisor will be responsible for providing customers with a safe and memorable dining experience.

Responsibilities:

• Supervise and coordinate all dining and bar service activities
• Oversee guest services and resolve issues
• Ensure only high-quality food is served, while efficient and accurate service is provided.
• Manage and train the front of the house staff
• Create and adjust staff schedules to meet the restaurant needs
• Adhere to all safety and sanitation regulations, adapt quickly to all new COVID safe practices and regulations in place.
• Manage all reservations on a daily basis to ensure proper staff and flow of restaurant..
• Any other tasks deemed necessary by restaurant manger or dining room supervisor.

Qualifications:

• At least 3 years' experience as a Supervisor in an upscale pub setting
• Strong leadership qualities
• Excellent communication skills
• Strong attention to detail

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Bar
• Fast casual restaurant
• Fine dining restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekends as needed

Work Location: In person