Appeal Resolution Supervisor supervises a team responsible for the processing of appeals. Assigns and prioritizes cases. Being an Appeal Resolution Supervisor responds to and resolves escalated issues. Coaches and trains team in the utilization of industry standards and best practices. Additionally, Appeal Resolution Supervisor requires a bachelor's degree. Typically reports to a manager. The Appeal Resolution Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Appeal Resolution Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Position Title
Deputy Clerk II – Case Support, Clerk’s Office
(Immediate Opening, Hybrid In-Person & Remote Work Option May Be Available)
Location
The Fourth District Court of Appeal is located at 110 South Tamarind Avenue, West Palm Beach, Florida 33401. The Court is located across the street from the West Palm Beach Tri-Rail Station and approximately 1/2 mile from the West Palm Beach Brightline Station.
Salary and Benefits
$37,207.93 per year, plus a comprehensive selection of State of Florida employee benefits including:
For information on the benefits available to State of Florida employees visit: http://www.myflorida.com/mybenefits/.
Job Description
The essential function of the position within the organization is to perform detailed tasks for the Office of the Clerk of the Court related to the processing of appellate case files. The position is responsible for:
The position works under the supervision of the Clerk of the Court and the Chief Deputy Clerk. The Deputy Clerk II – Case Support works professionally with other Clerk’s Office personnel, judges, court employees, and the general public on a routine basis.
Education and Training Guidelines
Associate’s degree in paralegal, legal assistant, law, or a closely related field, and three years of related experience. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.
Preference will be given to applicants who: (1) hold a bachelor’s degree or higher; or (2) have prior experience working in a court setting.
Knowledge, Skills, and Abilities
Experience and proficiency in Microsoft Windows, Microsoft Office, Adobe Acrobat, and case management and maintenance systems is essential.
The successful applicant will be subject to a criminal background check.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, genetic information, or disability.
We hire only U.S. citizens and lawfully authorized alien workers.
If you need an accommodation to participate in the application/selection process, please contact Marshal Daniel DiGiacomo at (561) 242-2000.
Job Type: Full-time
Pay: $37,207.93 per year
Benefits:
Schedule:
Education:
Shift availability:
Work Location: Hybrid remote in West Palm Beach, FL 33401
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