Appeal Resolution Supervisor jobs in Bremerton, WA

Description :

Burgermaster is Hiring! Come join a great team!

Locally owned since 1952, Burgermaster is a family owned restaurant chain specializing in local, grass-fed beef burgers served drive-in style.

Burgermaster feels like your neighborhood family-oriented diner, while serving food at speeds comparable with fast food restaurants!

Looking to take your restaurant career to the next level? We're seeking talented, high-performing Supervisors who have enthusiasm for growth, our Burgermaster core values, and is looking to support a great team!

Role and Responsibilities

• Assists manager to oversee the operation of the restaurant by focusing on quality food and service
• Enforce policies and ensure employees are working the Burgermaster way as defined by Managers and Corporate
• Responsible for running the line and ensuring employees get their required breaks and mealtimes
• Assist with food costs by reducing or eliminating waste and knowing when to place other business priorities above food cost
• Assist with labor cost by ensuring employees on the clock are working, and ensuring the proper amount of employees are working
• Assist with prep work and cleaning, including checklists
• Reports issues of attitude, behavior, and attendance, ensuring situations are recorded following the incident reporting process and / or brought to Manager's attention
• Coordinate which station each team member is assigned to for the shift
• Act as center of communication for the kitchen
• Attends Supervisor trainings as required
• Other duties as assigned

Required Knowledge, Skills, and Abilities

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.
• Strong oral and written communication, Spanish language a plus.

Education and Experience

• High school diploma or equivalent preferred.
• Previous restaurant experience required; management experience preferred.
• Successful completion of corporate training program required.
• Food handler's permit required within 7 days of hire.

Work Environment

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 50 pounds at times.
• Time divided between desk work, working in restaurant, and meetings.
• Must be comfortable working long hours, including nights and weekends.

$22 - $26 per hour