Appeal Resolution Supervisor supervises a team responsible for the processing of appeals. Assigns and prioritizes cases. Being an Appeal Resolution Supervisor responds to and resolves escalated issues. Coaches and trains team in the utilization of industry standards and best practices. Additionally, Appeal Resolution Supervisor requires a bachelor's degree. Typically reports to a manager. The Appeal Resolution Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Appeal Resolution Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Immediate need for a Resolution Specialist
$500 Signing Bonus after 90 days
Salary: hourly rate plus monthly bonus incentive
Schedule: Monday – Friday 8:00 am-5:00 pm OR 8:30 am-5:30 pm
Overview:
We are currently expanding our Repossession team in order to service accounts across the United States. We are looking for talented and driven professionals with bilingual (English/Spanish) skills to help us continue to grow.
The ideal candidate will be energetic, self-motivated, and able to work independently in a fast paced environment. Previous call center experience required and geographical mapping knowledge is a plus.
What You'll Get:
What You'll Do:
If this sounds like you, please reply below and include your resume.
Mid-Atlantic Finance conducts pre-employment background and prior employment verification once an offer of employment is extended.
Who We Are:
Founded in 1989, Mid-Atlantic Finance has become the premier non-prime auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our nearly 250 team members who provide world class service to our clients, customers and partners nationwide.
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