Appeal Resolution Supervisor jobs in Detroit, MI

Appeal Resolution Supervisor supervises a team responsible for the processing of appeals. Assigns and prioritizes cases. Being an Appeal Resolution Supervisor responds to and resolves escalated issues. Coaches and trains team in the utilization of industry standards and best practices. Additionally, Appeal Resolution Supervisor requires a bachelor's degree. Typically reports to a manager. The Appeal Resolution Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Appeal Resolution Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Resolution Analyst
  • Rocket Careers
  • Detroit, MI FULL_TIME
  • Rocket Mortgage, backed by Rocket Companies®, means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything you need to make sure you’re successful here.

    Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

    Minimum Qualifications

    • High school diploma or equivalent education
    • One year of mortgage loan experience, preferably in post-closing or underwriting
    • Ability to follow a variety of instructions in written, verbal or schedule form
    • Effective written and verbal communication skills, superior interpersonal skills and a sense of urgency
    • Solid personal computer skills, including when working with email, record keeping, routine database activity, word processing, spreadsheets, etc.
    • Proficiency in Microsoft Office as well as knowledge of how to work a phone, fax machine, printer and copy machine
    • Strong ability to work independently and within a team to strive for common goals
    • Detail-oriented mindset and the ability to multitask
    • Ability and willingness to work full-time at a minimum of 40 hours per week Monday through Saturday with potential overtime when volume requires

    Preferred Qualifications

    • Some college coursework

    Job Summary

    The Capital Markets team is looking for a Resolution Analyst to research and resolve closing document issues prior to trading. You'll dig deep, ask questions and work with the Capital Markets team to improve the client experience.

    Responsibilities

    • Work with internal and external clients to resolve loan issues
    • Obtain outstanding collateral from clients and closing agents
    • Identify patterns and trends within the audit and provide regular feedback to leadership on issues and opportunities for improvement
    • Work closely with the Transaction Management, Operations, Accounting, Servicing and Client Relations teams to ensure loans are made available for trade in a timely manner

    Benefits and Perks

    Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

    Who We Are

    Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We’re passionate about the work we do, and it shows. We’ve been ranked #1 for Fortune’s Best Large Workplaces in Financial Services and Insurance List in 2022, named #5 on People Magazine’s Companies That Care List in 2022 and recognized as #7 on Fortune’s list of the 100 Best Companies to Work For in 2022.

    Disclaimer

    This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

    We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with state and federal law.

    • 18 Days Ago

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    Remote, Customer Care Speialist - Michigan
    • First Call Resolution
    • Detroit, MI FULL_TIME
    • Bringing smiles is what we do at FCR … for you and the customer. As a Customer Care Specialist working remotely in Detroit, MI and surrounding areas, you’ll be a part of creating and delivering amazin...
    • 19 Days Ago

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    Remote, Financial Customer Care Specialist - Michigan
    • First Call Resolution
    • Detroit, MI FULL_TIME
    • Bringing smiles is what we do at FCR … for you and the customer. As a Financial Customer Care Specialist working remotely in Detroit, MI and surrounding areas, you’ll be a part of creating and deliver...
    • 1 Month Ago

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    WFH - Tax, Customer Service Representative - Michigan
    • First Call Resolution
    • Southfield, MI FULL_TIME
    • **** THIS IS A REMOTE WORK FROM HOME POSITION ******** YOU MUST LIVE IN THE SAME STATE AS THE POSITION TO BE ELIGIBLE **** What will you do in this position? Are you a credentialed CPA, Enrolled Agent...
    • 1 Month Ago

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    Account Resolution Specialist - GCH
    • Garden City Hospital
    • Garden, MI FULL_TIME
    • Overview Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incredible ...
    • 5 Days Ago

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    Account Resolution Specialist - GCH
    • Garden City Hospital
    • Garden, MI FULL_TIME
    • Overview Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Garden City Hospital, a member of Prime Healthcare, offers incredible ...
    • 5 Days Ago

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    0 Appeal Resolution Supervisor jobs found in Detroit, MI area

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    Associate Fire Alarm Inspection Technician
    • Sciens Building Solutions
    • Detroit, MI
    • THE POSITION IN A NUTSHELL Elite Fire Safety, a Division of Sciens Building Solutions is seeking an Associate Fire Alarm...
    • 4/23/2024 12:00:00 AM

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    Lead Interventional Radiology Technologist Days FT
    • DMC Harper University/Hutzel Women's Hospital
    • Detroit, MI
    • DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise ...
    • 4/23/2024 12:00:00 AM

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    Vendor Management Analyst II
    • GM Financial
    • Detroit, MI
    • Overview: Why GMF Technology? GM Financial is set to change the auto finance industry and is leading the path of embarki...
    • 4/22/2024 12:00:00 AM

    I
    Legal Instruments Examiner (Temp NTE 1-YR, MBE, MBMP)
    • Internal Revenue Service
    • Detroit, MI
    • Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT ...
    • 4/22/2024 12:00:00 AM

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    HUMAN RESOURCES COORDINATOR
    • Hollywood Casino at Greektown
    • Detroit, MI
    • WERE CHANGING ENTERTAINMENT. COME JOIN US.: Were always looking for talent that believes in having fun. At PENN Entertai...
    • 4/21/2024 12:00:00 AM

    A
    Barback (""Ayudante de Cantinero/a '"")
    • AZUL HOSPITALITY
    • Detroit, MI
    • Job Details Job Location Element Detroit at The Metropolitan Building - Detroit, MI Position Type Full-Time/Part-Time Jo...
    • 4/21/2024 12:00:00 AM

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    General Manager (""Gerente General"")
    • AZUL HOSPITALITY
    • Detroit, MI
    • Job Details Job Location Element Detroit at The Metropolitan Building - Detroit, MI Position Type Full Time Job Shift Da...
    • 4/21/2024 12:00:00 AM

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    Lead Host (""Lider de Anfitriones"")
    • AZUL HOSPITALITY
    • Detroit, MI
    • Job Details Job Location Monarch Club - Detroit, MI Position Type Full-Time/Part-Time Job Category Restaurant - Food Ser...
    • 4/21/2024 12:00:00 AM

    Detroit (/dɪˈtrɔɪt/, locally also /ˈdiːtrɔɪt/; French: Détroit, lit. 'strait') is the largest and most populous city in the U.S. state of Michigan, the largest United States city on the United States–Canada border, and the seat of Wayne County. The municipality of Detroit had a 2017 estimated population of 673,104, making it the 23rd-most populous city in the United States. The metropolitan area, known as Metro Detroit, is home to 4.3 million people, making it the second-largest in the Midwest after the Chicago metropolitan area. Regarded as a major cultural center, Detroit is known for its co...
    Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
    Income Estimation for Appeal Resolution Supervisor jobs
    $69,645 to $85,152
    Detroit, Michigan area prices
    were up 1.2% from a year ago