Appeal Resolution Supervisor jobs in Great Falls, MT

POSITION SUMMARY:
The Supervisor provides oversight at the direction of management on site to coordinate routine work activities of workers and/or service employees engaged in food operations or services at military dining facilities. This individual will provide support to management in the daily oversight of key functions and employees during the normal course of business. The general responsibilities of the position include those listed below, but the organization may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Supervises the day to day operations effectively and efficiently to ensure the work is performed in accordance with the contract.
• Responsible and will ensure TRDI employees, subcontractors, and vendors comply with all contractual requirements and all government regulations.
• Is point of contact with the Government and shall have the authority to act or make decisions for the organization on all matters pertaining to the contract; except for amending or modifying material aspects (i.e. price, scope of work, etc.).
• Supervises and maintain Quality Control and Safety Program in accordance with contract requirements and Federal, State, and Local regulations.
• Accountable for managing and maintaining a contract budget and reviewing processes for efficiency.
• Responsible for scheduling of personnel, reviewing and approving time cards, inventory management of supplies, equipment, and vehicles.
• Sets and guides employee expectations, reviews and counsels, and establish and implement process improvement plans, and ensures adherence of the company policies and procedures.
• Execute Employee Performance Evaluations through the payroll system within appropriate time frames.
• Ensures standard work practices are followed for safety and provides training for operating equipment and vehicles, use of supplies, and the requirements of the performance work statement.
• Responsible for analyzing and maintaining the contract AbilityOne Ratio requirements through the proper work scheduling of direct disabled employee hours vs non-disabled employee hours.
• Responsible for completion of Limitation & Accommodation Quarterly Reports for each AbilityOne employee.
• Serve as facilitator for the AbilityOne interview process and obtain medical documentation in coordination with the AbilityOne department.
• Execute reports, inspections and logs as required by the contract.
• Provide field information and specifications to prepare estimates for new work added or deleted to the contract.
• Other tasks a maybe directed by the Project Manager
• Pass and maintain any required security clearance requirement and comply with Drug Free Workplace policy.
• Maintain Operations Security (OPSEC) standard operations procedure.
• Maintain Property Control Plan for management of Government Furnished Property (GFP).
• Maintain a safety and health program that complies with EM 385-1-1 and applicable OSHA, DOD, Armed Forces Branch(s), Federal, state, and local safety, environmental and health requirements.
• Maintain a site-specific Accident Prevention Plan (APP) in accordance with Appendix A, EM 385-1-1.

QUALIFICATIONS AND REQUIREMENTS:

Skills/Abilities and Knowledge Required

• OSHA 30 hour General Industry course or ability to acquire certification within 30 days of employment.
• Ability to communicate orally and in writing in a clear and concise manner.
• Strong interpersonal skills.
• Ability to effectively delegate and develop team members.
• Ability to maintain confidentiality of information.
• Ability to make decisions and solve problems while working under pressure.
• Detail oriented and strong organizational skills.
• Strong Business Acumen.
• Basic knowledge of local, state and federal employment laws and procedures.
• Basic knowledge of wage and hour laws.
• Must have ServSafe Food Manager Certification.
• Must be able to Work a Flexible Work Schedule.
• Extensive working knowledge of Microsoft Office Package (i.e. Excel, PowerPoint, Word, etc.).

EDUCATION, SKILLS AND EXPERIENCE:

• High school education or GED.
• 3 years relevant work and leadership experience in a multi-location environment
• Additional Eligibility Qualifications
• Experience with Labor Unions and regulatory laws
• Ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly
• Experience with leading high performing teams
• Ambitious and target focused with a drive to succeed
• Ability to manage time effectively and handle both internal and external conflicts
• Experience with Affirmative Action Plans and AbilityOne Program preferred
• Experience in working with Community Agencies and/or individuals with disabilities preferred

PHYSICAL REQUIREMENTS:

While performing the duties of this job individuals will stand for long periods of time working in within a commercial kitchen environment.

WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical demands of this position require prolonged standing, walking, use of hands and fingers, reaching with arms, climbing and balancing.
• Ability to regularly lift 25-50 pounds and on occasion up to 100 pounds.
• The work environment of this position may require the employee to work in extreme temperatures: wet, hot, cold or humid conditions (indoor and outdoor); near moving mechanical parts; in high precarious places; areas where fumes or airborne particles are present; with or around toxic or caustic chemicals; in areas where the risk of electrical shock is present; around explosives; areas where the risk of radiation is present and work which exposes the employee to vibration.
• The visual demands of this position require: clear vision of less than 20 inches to greater than 20 feet; ability to identify and distinguish colors; peripheral vision and depth perception.
• Exposure to noise levels ranging from very quiet to very loud.

Job Type: Full-time

Pay: $18.93 - $22.80 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Great Falls, MT: Relocate before starting work (Required)

Work Location: In person