Appeal Resolution Supervisor jobs in Kansas City, KS

• Research open receivables on low volume accounts
• Work directly with customers via phone and email to resolve invoice/credit issues
• Work internally with Account Managers to resolve customer issues and concerns
• Answer incoming accounting phone calls
• Respond to general customer inquiries and requests.
• Generate account statements
• Manage and maintain numerous payment service portals
• Keeping accurate records and reporting on collection activity

• One to two years of experience in an administrative, billing or collections environment
• Proficient in Microsoft Office Products
• High energy and ability to multi-task
• Ability to work in a high volume, fast-paced environment.
• Ability to effectively prioritize tasks and to manage time effectively
• Requires ability to effectively interact and communicate with all levels of employees, managers, and customers

• Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents
• Work-Life Balance: Competitive PTO, paid leave policies and eligibility for work from home opportunities after a 90 day introductory period
• Financial: Generous company 401(k) contributions and employee stock ownership after one year
• Wellness: Onsite gym, jogging trail and discounted membership to nearby fitness center

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