Appeal Resolution Supervisor supervises a team responsible for the processing of appeals. Assigns and prioritizes cases. Being an Appeal Resolution Supervisor responds to and resolves escalated issues. Coaches and trains team in the utilization of industry standards and best practices. Additionally, Appeal Resolution Supervisor requires a bachelor's degree. Typically reports to a manager. The Appeal Resolution Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Appeal Resolution Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Job Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing daily operations, managing a team of employees, and ensuring exceptional customer service. This is a key leadership role within our organization. Responsibilities: - Lead and motivate a team of employees to achieve sales targets and provide excellent customer service - Conduct employee orientation and training to ensure all staff members are knowledgeable about company policies and procedures - Monitor inventory levels and implement effective inventory control measures - Handle cash transactions accurately and securely, including cash handling and register reconciliation - Recruit, interview, and hire new employees as needed - Provide ongoing coaching and feedback to team members to enhance performance - Utilize strong math skills to analyze sales data, track expenses, and manage payroll - Oversee store operations, including opening and closing procedures, merchandising, and maintaining a clean and organized store environment - Resolve customer complaints or issues in a timely and professional manner - Collaborate with upper management to develop strategies for improving store performance Skills: - Strong leadership abilities with proven experience in retail management or supervisory roles - Excellent communication skills, both verbal and written - Proficient in inventory control techniques and cash handling procedures - Ability to recruit, train, and develop a high-performing team - Strong mathematical skills for analyzing sales data, managing payroll, and tracking expenses - Knowledge of store management best practices - Exceptional customer service skills with the ability to resolve issues effectively We offer competitive pay based on experience along with opportunities for career advancement within our organization. If you are a dedicated professional with a passion for retail management and team leadership, we encourage you to apply for this Supervisor position.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
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Work Location: In person
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0 Appeal Resolution Supervisor jobs found in Long Beach, CA area