Appeal Resolution Supervisor jobs in Lubbock, TX

Job Description

SUPERVISOR

Job Details

Full Time / Part Time: Full Time

FLSA Classification: Non-Exempt

Business Unit: Rentals

Reports to: Operations Manager

Travel Requirement: Yes

Top Tier Benefits\u3000

• Medical, dental, vision, coverage in addition to life and disability insurance plans.
• Paid Vacation Days and Paid Holidays.
• Retirement and Savings (401K) Plan with Company match.
• Annual uniform allowance.
• Referral bonus with no cap on amount of referrals.
• Paid Training.

Job Description 

Peak’s Supervisor will be responsible for vehicle maintenance, inspections, and licensing, house rig-ups and maintenance, water/sewage hauling, tracking third party equipment, and supervision of related employees/crews.

The essential job functions include, but are not limited to

• Accomplishes tasks by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities. Address employee performance problems through corrective action and dismissal.
• Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow.
• Maintains quality service by establishing and enforcing organization standards.
• Ensures operation of equipment by calling for repairs; evaluating new equipment and techniques.
• Answering questions and responding to requests.
• Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements; implementing change.
• Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.
• Maintains working relationship with the clients.
• Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
• Maintains professional and technical knowledge by attending meetings.
• Ensures the timely and accurate collection, totaling, and transmission of payroll data.
• Performs other duties as assigned.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Strong communication and customer service skills.
• Energy service experience helpful.
• Exhibit ability to be a strong team player.
• Possess excellent written and verbal skills, as well as excellent interpersonal skills.
• Ability to manage multiple projects in an environment of constantly changing priorities
• Ability to work independently.
• Must possess valid driver’s license and be eligible to drive a company vehicle according to Select’s insurance guidelines.

Attributes

• A - Accountability:  Take ownership of actions and outcomes.
• C - Continuous Improvement: Embrace the necessity for change and commitment to continual growth and progress.
• T - Teamwork:  Encourage and support a collaborative, safe, and engaged work environment.

Compensation Information

Compensation is competitive and commensurate with experience.

Physical Demands and Exposures

• Work is regularly performed in outside weather conditions, including rain and extreme cold and heat, near moving mechanical parts; exposure to high wind, ice, snow, wet and/or humid conditions, vibration, and dust is expected.
• Exposure to noise levels requiring the use of hearing protection.
• Prolonged sitting, standing, walking.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Ability to individually lift: Maximum 50 lbs.

Affirmative Action/EEO statement

Peak is an equal opportunity employer. It is Peak’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

Clean Air Act

Peak requires all employees whose jobs may involve environmental compliance to understand and comply with the U.S. Environmental Protections Agency’s Clean Air Act that regulates air emissions from stationary and mobile sources.  A copy of the Clean Air Act can be provided to you upon request from Human Resources.

Select Water Solutions participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  If E-Verify cannot confirm that you are authorized to work, Select is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.  Select only uses E-Verify once you have accepted a job offer and completed the Form I-9.