Appeal Resolution Supervisor jobs in Monroe, LA

Description

Job Description

Job Summary

The Supervisor oversees the custodial and floor tech staff at a large public university. The Supervisor's role is insure all cleaning staff complete their assigned custodial duties meeting a high level of expectation, insure all university and Olympus safety standards are adhered to, and serve as the liaison between the front-line cleaning staff and Olympus management.

Responsibilities and Duties

1. Drive the highest level of cleaning services through coaching, inspection, and accountability.

2. Train new cleaning staff on proper cleaning protocols and standards with videos, pamphlets and hands-on approaches.

3. Adhere to and enforce all university and Olympus safety standards, cleaning processes and general policies.

4. Maintain proper documentation as required by the university and Olympus.

5. Resolve all customer requests in the appropriate time frame.

6. Complete and deliver reports or other administrative requests.

7. Support and mentor cleaning staff as needed maintain morale, drive and overall employee job satisfaction.

Qualifications

Qualifications and Skills

1. Two years of janitorial supervisory experience; work in a high volume, high pressure environment preferred.

2. Working knowledge of commercial janitorial cleaning procedures including hard floor and carpet maintenance.

3. Working knowledge of common commercial janitorial equipment such as: autoscrubbers, low speed buffers, high speed buffers, vacuums, sweepers, carpet extractors and Kaivacs.

4. Communicate in English verbally and in writing.

5. Strong leadership abilities and ability to deliver results.

6. Valid Arizona Driver's License and clean driving record.

7. Ability to think creatively and problem solve.