Appeal Resolution Supervisor jobs in New York, NY
Appeal Resolution Supervisor supervises a team responsible for the processing of appeals. Assigns and prioritizes cases. Being an Appeal Resolution Supervisor responds to and resolves escalated issues. Coaches and trains team in the utilization of industry standards and best practices. Additionally, Appeal Resolution Supervisor requires a bachelor's degree. Typically reports to a manager. The Appeal Resolution Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Appeal Resolution Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Appeal Resolution Supervisor jobs
Cloud Operations Engineer
- Resolution Technologies
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Brooklyn, NY
FULL_TIME
-
Job Details
Cloud Operations Engineer Career Opportunity
This is a rare opportunity to be part of an innovative product launching in an area new to cloud services. The primary focus of this role is deploying, maintaining, and supporting state-of-the-art cloud solutions used for digital evidence management by Public Safety and Law Enforcement customers worldwide. You will assist product teams to successfully introduce new products and versions to market as well as champion supportability and preventative action on behalf of customers.
Cloud Operations Engineer Role and Responsibilities- Provide 2nd and 3rd line engineering support to the product
- Provisioning, deploying, patching and upgrading primarily enterprise software hosted on the Azure cloud
- Working closely with the development team to ensure successful deployment of software packages
- Defining and implementing regular maintenance and health monitoring procedures
- Work effectively with staff in all areas of the business, escalating when appropriate to management and/or development team
- Take into account technical and commercial relationships with end users, partners and service providers
- Deploy and provision systems to enable replication of customer issues to diagnose and repair without jeopardizing customer data or operations
- Participate in 24x7 on-call rotations
- The ideal candidate is a rapid learner, self-motivated and a good communicator and problem solver. A high quality of work is also particularly important.
- Relevant technical customer support experience preferred, particularly within a Public Safety environment
- Understanding what represents good customer service and how to deliver it is essential
- Previous experience within an application, software or product support role is desirable
- Working knowledge of Windows server and client technology, ideally supporting web applications and services
- Experience with web applications and configuration management
- Efficient, effective and respectful communication skills both with customers and within internal departments, including:
- Excellent written and spoken English
- Good listener, able to identify and validate assumptions
- Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it
- Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in a local environment
- Multi-tasking and time-management to prioritize and switch between varied tasks
- Focused and calm under pressure
- Careful record keeping
- Able to use initiative and to work effectively both independently and as part of a team
- Must be eligible to obtain a US Security Clearance
- Bachelors Degree in Information Technology, Computer Engineering or related field preferred; suitable and demonstrable professional experience will also be considered
- Knowledge of Azure Portal and familiarity with Azure services
- Experience of Scripting
- Experience with basic SQL querying or report creation (Power BI)
- Knowledge of Elastic Search and Kibana
- Experience of configuring Application Monitoring and Dashboards
- Experience working in an ITIL environment
#DICEJOBS - 12 Days Ago
Solution Architect
- Resolution Technologies
-
Brooklyn, NY
FULL_TIME
- Job DetailsSolution Architect Career Opportunity Our client is a leading, global software company that provides state-of-the-art solutions to the criminal justice market. These advanced systems are de...
- 12 Days Ago
Technical Support Engineer (VoIP/NG911)
- Resolution Technologies
-
Brooklyn, NY
FULL_TIME
- Job DetailsTechnical Support Engineer Career Opportunity Our client, who is a global leader in the corporate and government contact center space is seeking a client-facing Technical Support Engineer. ...
- 13 Days Ago
Development Assistant, Manhattan Campaign
- United Jewish Appeal-Fed of Jewish
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New York, NY
FULL_TIME
- Position Summary: The Manhattan Division is a dynamic team within the Fundraising Resource and Development Division that focuses on innovative ways to reach donors and build community. The assistant w...
- Just Posted
Development Associate, Manhattan Division
- United Jewish Appeal-Fed of Jewish
-
New York, NY
FULL_TIME
- The UJA Manhattan Division connects with donors through neighbor engagement, synagogue affiliation, community participation, and intergenerational experiences. No matter what age or stage a person is ...
- 7 Days Ago
Development Assistant, Planned Giving and Endowments
- United Jewish Appeal-Fed of Jewish
-
New York, NY
FULL_TIME
- Position Summary: If you are eager to join a professional and collaborative team that helps to make a difference in the lives of individuals, families and the Jewish Community, then this might be the ...
- 13 Days Ago
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0 Appeal Resolution Supervisor jobs found in New York, NY area
About New York, New York
The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estimated 2017 population of 8,622,698 distributed over a land area of about 302.6 square miles (784 km2), New York is also the most densely populated major city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, the largest metropolitan area in the world by urban landmass and one of the world's most populous megacities, with an estimated 20,320,876 people in its 2017 M...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Appeal Resolution Supervisor jobs
$80,700 to $98,668
New York, New York area prices
were up 1.6% from a year ago
were up 1.6% from a year ago