Appeal Resolution Supervisor jobs in Utica, NY

Appeal Resolution Supervisor supervises a team responsible for the processing of appeals. Assigns and prioritizes cases. Being an Appeal Resolution Supervisor responds to and resolves escalated issues. Coaches and trains team in the utilization of industry standards and best practices. Additionally, Appeal Resolution Supervisor requires a bachelor's degree. Typically reports to a manager. The Appeal Resolution Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Appeal Resolution Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

Recently Added Appeal Resolution Supervisor jobs

A
Card Resolution Specialist
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Card Resolution Specialist
    Location: 231 Hill Road, Rome, NY 13441
    Starting Rate - $20.91/hour to $26.14/hour, actual rate will depend on experience.
    Position is overtime eligible
    Who Are We?
    AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74 years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 19 out of 70!
    The Position:
    AmeriCU Credit Union is in search of a Card Resolution Specialist who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As Card Resolution Specialist you will:
    • Directly support of the Card Services Department disputes area.in daily and backup duties.
    • Support the administration and operational staff of the Card Services & ATM Department in conjunction with policies and programs that support and further the credit union with the strategic goals and objectives.

    What You’ll Do:
    As a Card Resolution Specialist your primary responsibilities will include:
    • Research, investigate and resolve member-initiated claims for disputes/fraud transaction requests, that include coordinating funds recovery directly with merchants (where possibly) and processor, within regulated guidelines and timetables along with closing out with proper supporting documentation and communication to the member.
    • Input/send claims to our card vendor along with tracking, processing and maintaining status of cases and chargebacks through end of lifecycle, ensuring that we stay within regulated timelines.
    • Ensure clear, concise, and compelling research is logged and documented thoroughly.
    • Maintain a daily case log while meeting all Regulation E, Regulation Z and card/network requirements and chargeback timelines.
    • Maintain thorough knowledge of credit, debit, and PIN operating procedures, be up to date and proficient with Regulation E and Regulation Z policies.
    • Conduct additional research and follow through on more complex cases. (Include Supervisor notification). Investigate member transactions through comprehensive research, including but not limited to review of CCTV video.
    • Assists both internal and external members by providing accurate card information as needed regarding their card account and act as liaison between Credit Union and Credit Card vendor for more complex items to be researched. Works to resolves member complaints regarding incorrect postings, billing discrepancies, etc. Responds to Credit Bureaus disputes for credit cards on the E-Oscar web site.
    • Monitor online dispute program(s) and work with vendors on any updates, changes, testing and/or modifications.
    Come grow with us!
    Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
    Competitive rates on our Medical, Dental and Vision plans
    Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
    Paid Holidays
    Paid Time off and a Floating Holiday for your Birthday
    Employee Appreciation Events
    401(k) Matching after 1 year of employment
    Employee Assistance Program
    Tuition Reimbursement for Full-time employees after 1 year of employment
    Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
    Enhanced Short Term Disability – at no cost to you!
    Get to know us more by clicking on the links below. See why YOU should choose AmeriCU!
    https://www.americu.org/in-our-community/
    https://www.americu.org/why-americu/
  • 17 Days Ago
Apply this Job
A
Supervisor
  • Aspen Dental
  • New Hartford, NY FULL_TIME
  • At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 1 Day Ago
Apply this Job
W
Supervisor
  • Whitcraft
  • Whitesboro, NY FULL_TIME
  • We are seeking a dynamic and diligent individual to join our production supervision team. Candidates with a background in a manufacturing environment are desired. Individuals need to be strong team pl...
  • 1 Month Ago
Apply this Job
E
Supervisor
  • Eatn Park Hospitality Group
  • Clinton, NY FULL_TIME
  • The hourly wage range for this position is $17.39 - $27.00 / hour, based on applicable experience.Parkhurst Dining, part of the Eat’n Park Hospitality Group, is a family owned, family run company that...
  • 1 Month Ago
Apply this Job
K
Shift Supervisor
  • Kinney Drugs
  • Old Forge, NY FULL_TIME
  • Overview Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis. Responsibilities Job Duties: Ability to fulf...
  • 16 Days Ago
Apply this Job
K
Shift Supervisor
  • KPH Healthcare Services
  • Old Forge, NY FULL_TIME
  • Overview Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis. Responsibilities Job Duties: Ability to fulf...
  • 16 Days Ago
Apply this Job
View All Appeal Resolution Supervisor Jobs
Salary Company Skills How To Become Job Openings
Filters

Clear All
  • Filter Jobs by companies
  • More
Salary Company Skills How To Become Job Openings

0 Appeal Resolution Supervisor jobs found in Utica, NY area

C
CNC Programmer
  • CPP- Syracuse
  • Chittenango, NY
  • Consolidated Precision Products (CPP), an aerospace and defense manufacturing company, has an immediate need for a CNC P...
  • 4/26/2024 12:00:00 AM
Apply this job
Y
Childcare Site Director
  • YMCA of Kingston and Ulster County Inc
  • Herkimer, NY
  • Job Description Job Description ChildCare Site Director $500 SIGN ON BONUS AVAILABLE!! Job Overview: Childcare Site Dire...
  • 4/25/2024 12:00:00 AM
Apply this job
C
IT Helpdesk Level II
  • CONMED Corporation
  • Utica, NY
  • The Information Technology Support Technician II is a key member in a Global IT support team in which they support the d...
  • 4/22/2024 12:00:00 AM
Apply this job
E
Sales Associate
  • Express
  • New Hartford, NY
  • Overview: About Express, Inc. Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos ...
  • 4/22/2024 12:00:00 AM
Apply this job
E
Sales Associate
  • Express, Inc.
  • New Hartford, NY
  • Overview About Express, Inc. Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos a...
  • 4/22/2024 12:00:00 AM
Apply this job
D
Internal Revenue Agent (Examiner) - Direct Hire, 12 Month Register AMENDED
  • Department Of The Treasury
  • Utica, NY
  • Duties WHAT ARE THE APPEALS (AP), LARGE BUSINESS AND INTERNATIONAL (LB&I), SMALL BUSINESS SELF-EMPLOYED (SB/SE) AND TAX ...
  • 4/22/2024 12:00:00 AM
Apply this job
S
Field Service Engineer, Semiconductor Equipment
  • SUSS MicroTec Inc.
  • Marcy, NY
  • Job Description Job Description SUSS MicroTec Inc. is seeking a Field Service Engineer for Semiconductor Equipment. Resp...
  • 4/21/2024 12:00:00 AM
Apply this job
C
IT Helpdesk Level II
  • Conmed Corporation
  • Utica, NY
  • The Information Technology Support Technician II is a key member in a Global IT support team in which they support the d...
  • 4/21/2024 12:00:00 AM
Apply this job
View All Appeal Resolution Supervisor Jobs

About Utica, New York

Utica (/ˈjuːtɪkə/ (listen)) is a city in the Mohawk Valley and the county seat of Oneida County, New York, United States. The tenth-most-populous city in New York, its population was 62,235 in the 2010 U.S. census. Located on the Mohawk River at the foot of the Adirondack Mountains, Utica is approximately 95 miles (153 kilometers) northwest of Albany, 55 mi (89 km) east of Syracuse and 240 miles (386 kilometers) northwest of New York City . Utica and the nearby city of Rome anchor the Utica–Rome Metropolitan Statistical Area, which comprises all of Oneida and Herkimer counties. Formerly a rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Appeal Resolution Supervisor jobs
$67,849 to $82,956
Utica, New York area prices
were up 1.5% from a year ago
View detail