Appeal Resolution Supervisor jobs in Wichita, KS

Appeal Resolution Supervisor supervises a team responsible for the processing of appeals. Assigns and prioritizes cases. Being an Appeal Resolution Supervisor responds to and resolves escalated issues. Coaches and trains team in the utilization of industry standards and best practices. Additionally, Appeal Resolution Supervisor requires a bachelor's degree. Typically reports to a manager. The Appeal Resolution Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Appeal Resolution Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Dispute Resolution Specialist
  • Equity Bank
  • Wichita, KS FULL_TIME
  • Position: Dispute Resolution Specialist
    Location: Wichita, KS (On-site)
    Status: FT Hourly
    Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we’ll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.
    Responsibilities & Expectations
    1. Deliver Superior Customer Service and Customer Experience
    • Demonstrate excellent customer service skills with both external and internal clients.
    • Promptly accept calls and create a welcoming, engaging, professional environment for each customer encounter.
    • Respond to routine customer inquiries and requests received via email. Transition service opportunities into referral or sales interactions.
    • Be able to effectively communicate and be understood by customers and partner departments.
    • Work jointly with other departments to provide an enhanced customer experience.
    • May train or mentor new representatives.
    2. Accurately Perform Financial Transactions & Functions
    • Accurately process financial transactions including but not limited to transfers, refunds within approved limits, and other internal bank transactions.
    • Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
    • Adhere to bank and/or retail operating procedures and protocols.
    • Be able to apply critical thinking to find effective solutions and resolve customer concerns.
    3. Refer or Sell Bank Products and Services
    • Proactively match bank deposit and loan products, as well as all services, to customer needs. Sell, open, or refer new accounts, credit applications and new services.
    • Expand existing customer relationships.
    • Market bank products and services.
    • Outbound call projects in line with company strategic objectives
    • Proactively make referrals to other business lines that result in additional revenue to the bank.
    4. Demonstrate Compliance with Applicable Laws and Regulations
    • Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies and procedures.
    • Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate or applicable for this position.
    • Actively work with customers to understand each customer’s normal account activity, as appropriate for this position.
    • Complete periodic compliance training.
    5. Regular and Reliable Attendance
    6. Perform other duties as assigned or required
    Required Skills & Education
    • High School Diploma or equivalent
    • 2 years Customer Service experience preferred
    • Excellent interpersonal, verbal, and written communication skills
    • Ability to analyze, investigate and achieve results
    • Computer proficiency in Windows-based systems
    • Ability to maintain a high degree of confidentiality
    • Strong attention to detail and organizational skills
    • Capable of working with a team to determine solutions
    Who we are
    Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.

    At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.

    Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
    What’s in it for you?
    We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
    Benefits Available:
    • Health, Dental & Vision Insurance
    • Group Life & Long-Term Disability Insurance
    • Flexible Spending & Health Savings Accounts
    • Group Cancer Insurance
    • 401(K) Retirement Plan w/ Company Match
    • Generous Vacation & Sick Time
    • Employee Stock Purchase Plan (ESPP)
    • Pet Insurance
    • Retail Banking Benefits
    Find your future at Equity Bank!
    The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.
    Physical Requirements
    This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
    Work Environment
    This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
    Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  • 27 Days Ago

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Supervisor
  • Freddy's Frozen Custard & Steakburgers
  • Derby, KS FULL_TIME
  • Freddy’s is looking for experienced supervisors who are responsible for supporting management with the day-to-day operations in the restaurant by providing leadership, motivating team members, and mee...
  • 18 Days Ago

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Supervisor
  • Jason's Deli
  • Wichita, KS FULL_TIME
  • Salary: $17 - $20 per hour to start TIPS FREE Food Flexible Schedule Paid Time Off & Holidays Tuition Reimbursement Free Uniforms Medical, Dental, Vision for Full Time Employees Advancement Opportunit...
  • Just Posted

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Supervisor
  • Bowlero Corp
  • WICHITA, KS OTHER
  • Overview Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isn’t any ordinary office; it’s the beginning of a bo...
  • 5 Days Ago

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Supervisor
  • Hilmar Cheese Company
  • Dodge, KS FULL_TIME
  • At Hilmar Cheese Company we improve lives around the world through wholesome dairy products. Since our founding in 1984, Hilmar Cheese Company has been committed to innovation and sustainability. Our ...
  • 24 Days Ago

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Supervisor
  • Aspen Dental
  • Wichita, KS FULL_TIME
  • At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive...
  • 7 Days Ago

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0 Appeal Resolution Supervisor jobs found in Wichita, KS area

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PICU Clinical Nurse Coordinator
  • Wesley Medical Center
  • Wichita, KS
  • Description Introduction Do you have the career opportunities as a PICU CNC that you want in your current role? We inves...
  • 4/26/2024 12:00:00 AM

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Clinical Nurse Coordinator Emergency Services
  • Wesley Medical Center
  • Wichita, KS
  • Description Introduction Wesley Medical Center is committed to investing in the latest technology enabling nurses to wor...
  • 4/26/2024 12:00:00 AM

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RN Trauma Coordinator Injury Prevention
  • Wesley Medical Center
  • Wichita, KS
  • Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring ...
  • 4/26/2024 12:00:00 AM

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Clinical Nurse Coordinator SICU
  • Wesley Medical Center
  • Wichita, KS
  • Description Introduction Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, emp...
  • 4/25/2024 12:00:00 AM

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Clinical Nurse Coordinator Woodlawn ER
  • Wesley Medical Center
  • Wichita, KS
  • Description Introduction Wesley Medical Center is committed to investing in the latest technology enabling nurses to wor...
  • 4/25/2024 12:00:00 AM

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Clinical Nurse Coordinator Derby ED
  • Wesley Medical Center
  • Wichita, KS
  • Description Introduction Wesley Medical Center is committed to investing in the latest technology enabling nurses to wor...
  • 4/25/2024 12:00:00 AM

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Clinical Nurse Coordinator Neonatal
  • Wesley Medical Center
  • Wichita, KS
  • Description Introduction Are you looking for a place to deliver excellent care patients deserve? At Wesley Medical Cente...
  • 4/24/2024 12:00:00 AM

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Digital Customer Service Representative
  • INTRUST Bank
  • Wichita, KS
  • At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion...
  • 4/22/2024 12:00:00 AM

Downtown Wichita is at 37°41′20″N 97°20′10″W / 37.68889°N 97.33611°W / 37.68889; -97.33611 (37.688888, −97.336111), at an elevation of 1,299 feet (396 m). Wichita is in south-central Kansas at the junction of Interstate 35 and U.S. Route 54. Part of the Midwestern United States, it is 157 mi (253 km) north of Oklahoma City, 181 mi (291 km) southwest of Kansas City, and 439 mi (707 km) east-southeast of Denver. The city lies on the Arkansas River near the western edge of the Flint Hills in the Wellington-McPherson Lowlands region of the Great Plains. The area's topography is characterized by...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Appeal Resolution Supervisor jobs
$64,533 to $78,901
Wichita, Kansas area prices
were up 1.3% from a year ago