Applications Engineer supports both the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Prepares and delivers sales demos and facilitates technical requirements gathering sessions. Being a Applications Engineer reviews customer technical specifications, recommends specific products or services, and estimates cost and effort for implementation. Plans and designs the configuration of products for initial implementation or the deployment of custom solutions, enhancements, or upgrades. Additionally, Applications Engineer troubleshoots problems and oversees the completion of repairs, workarounds, or customizations. Delivers technical product training to customers and internal audiences. Requires a bachelor's degree. Typically reports to a manager. The Applications Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Applications Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
JOB SUMMARY: The Applications Engineer provides pre-sale and post-sale technical support to internal and external customers.
Key performance objectives in order of priority with projected time allocation include:
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60% |
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20% |
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10% |
Note: Ten percent of time is reserved for ancillary responsibilities, interruptions, and unplanned activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES The responsibilities listed are fundamental to the position and must be performed successfully to achieve the key performance objectives of the role. Other responsibilities may be assigned.
Interpersonal Responsibilities
Operational Responsibilities
PHYSICAL DEMANDS / WORK ENVIRONMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, and use hands and fingers to handle or feel. Job responsibilities will expose incumbent to the production floor. Company lifting limitations will be enforced. Specific vision abilities required by this job include close vision and ability to adjust focus. Position will require travel responsibilities from time to time.
MINIMUM QUALIFICATIONS AND SKILLS
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