Applications Engineer supports both the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Prepares and delivers sales demos and facilitates technical requirements gathering sessions. Being a Applications Engineer reviews customer technical specifications, recommends specific products or services, and estimates cost and effort for implementation. Plans and designs the configuration of products for initial implementation or the deployment of custom solutions, enhancements, or upgrades. Additionally, Applications Engineer troubleshoots problems and oversees the completion of repairs, workarounds, or customizations. Delivers technical product training to customers and internal audiences. Requires a bachelor's degree. Typically reports to a manager. The Applications Engineer work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Applications Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Location: WASHINGTON, MO, United States
Job Family
: Sales
Job Type
: Regular
Posted
: Mar 21, 2024
Job ID: 46970
Responsible for providing premier customer support through managing technical requests from internal and external customers. This position will support phone, email, and eChat inquirers. Must effectively communicate with all division departments and division staff. Works with minimal supervision and keeps team leaders and staff informed of updates.
Essential Functions
Qualifications
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